Supervisor

Supervisor As a Supervisor, you will direct, develop and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards. You will assume an active role in your own cross functional development through the brand’s quarterly DOR rotations and Module-Based Leadership Training Program. How You Will Make a Difference Coach and develop staff to exceed individual and store productivity goals. Engage customers in conversation around the brand’s products, activities and local community events. Supervise floor coverage and activities, including opening and closing store as scheduled. Provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures. Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reporting. Partner with the Store Manager on the implementation of visual merchandising directives, maintaining standards consistent with brand strategies and ensuring merchandise on the selling floor is replenished appropriately. Partner with the Store Manager to ensure compliance and adherence to policies, procedures, standards and practices, and company directives. Model behavior that respects background, experience, and cultural differences of others while upholding the integrity and values of the company and the brand. Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others. Qualifications 1+ years of store management experience in a fast-paced, highly engaging retail environment. Proven ability to meet and exceed sales results. Ability to work a flexible schedule to meet the needs of the business; weekends, evenings, and holidays required. Excellent communication skills, both verbal and written. Ability to prioritize tasks in a fast-paced store environment. Proven ability to meet business goals by driving results through the store team. Willingness and desire to learn and share knowledge of products, local community, experiences and activities relevant to the store’s customer base. Ability to provide a highly engaging customer experience through individual service, conversation and relationship building. Excellent decision‑making ability in a fast-paced environment. Detail oriented. Proficient computer skills including word processing, spreadsheets, and software programs. Preferred: Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales. High School Diploma or GED. Physical Demands Operate office equipment and technology (e.g., computers, tablets, phones, copier). Standing required for the entire work shift. Bend, lift, open and move product up to 50 pounds as needed. Use ladders for visual merchandising, light adjustments, and window banner placement. Compensation Hiring Range: $17.60 – $26.40 USD per hour.Incentive Potential: This position may include an annual incentive plan, sales incentive, or commission potential (specific details will be provided during the hiring process). Benefits We offer a comprehensive benefits package that encourages mental, physical, and financial well‑being for all associates. Equal Employment Opportunity All qualified applicants for employment will be considered regardless of race, color, sex, gender identity, sexual orientation, age, national origin, citizenship, disability, or any other protected class. We provide reasonable accommodations for qualified individuals during the application process. #J-18808-Ljbffr