Restaurant Shift Lead
Capriotti's Hawaii
Job Description
Job Description
Benefits:
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Training & development
Employer: Capriottis Sandwich Shop
Location: Capriottis Sandwich Shop in Kapolei, HI
Compensation: Competitive Hourly Pay (Based on Experience)
Job Type: Full-Time or Part-Time Benefits:
- Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Health benefits (for eligible team members)
- Free meals and generous employee discounts
- Flexible scheduling
- Ongoing paid training and leadership development
- Opportunities for advancement
Capriottis Sandwich Shop is a rapidly growing fast-casual restaurant brand with more than 100 locations nationwide and exciting expansion plans ahead. Known for our award-winning sandwiches, exceptional guest service, and team-oriented culture, Capriottis is a place where great food and great people come together. We are currently hiring a motivated Restaurant Shift Lead to help guide daily operations and support our restaurant team. This role is ideal for someone who enjoys leading others, delivering outstanding customer service, and building a career in restaurant management, hospitality, or food service leadership . At Capriottis, every team member plays an important role in creating memorable guest experiences. Position Overview
The Restaurant Shift Lead helps oversee day-to-day restaurant operations during assigned shifts , ensuring smooth service, quality food preparation, and a positive team environment.
You will support the management team by supervising staff, maintaining Capriottis operational standards, and delivering excellent customer service in a fast-paced restaurant environment .
This role is ideal for someone who enjoys working with people, coaching team members, and developing leadership skills in the hospitality industry. Responsibilities
- Supervise and support team members during daily restaurant operations
- Delegate tasks and ensure all shift duties are completed efficiently
- Maintain Capriottis standards for food quality, speed of service, and cleanliness
- Provide excellent guest service and resolve customer concerns professionally
- Follow company policies for food safety, sanitation, and cash handling
- Assist with scheduling support, labor management, and inventory monitoring
- Maintain cleanliness and organization throughout kitchen and dining areas
- Support smooth shift transitions through clear communication with management
- Recognize and encourage team performance and positive contributions
- Promote a team culture built on respect, accountability, and professionalism
- Previous experience in restaurant, food service, hospitality, or retail leadership preferred
- Experience as a Shift Lead, Crew Leader, Team Lead, or Assistant Manager is a plus
- Strong customer service and communication skills
- Ability to lead and motivate team members in a fast-paced environment
- Excellent time management, organization, and problem-solving skills
- Dependable, adaptable, and team-oriented mindset
- Must be at least 16 years old
- Flexible schedule including nights, weekends, and holidays
- Opportunities for career growth and promotion from within
- Leadership development and hands-on management experience
- Supportive and fun team culture
- Flexible scheduling for work-life balance
- Be part of a brand known for award-winning sandwiches and exceptional hospitality
Vacancy posted 25 days ago
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