Multichannel Training & Quality Assurance Lead
North End Teleservices LLC
North End Teleservices LLC is seeking a Training and Quality Assurance Specialist in Omaha, Nebraska. This role focuses on developing training programs for Customer Service Representatives (CSR) and ensuring high-quality customer interactions. Responsibilities include creating training materials, monitoring performance, and conducting education courses for existing staff. The ideal candidate has 3-5 years of training and quality experience, strong communication skills, and a dedication to exceptional customer care. #J-18808-Ljbffr North End Teleservices LLC
Vacancy posted 1 day ago
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