Service Manager

Lou Sobh Automotive

Cumming, GA

Responsibilities

Ensure customers receive prompt, courteous, and effective service
Serve as a liaison between technicians and customers
Take ownership of customers' experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
Manage and hire technicians and service advisors
Interview and make new hires
Distribute work between technicians
Prioritize required services
Ensure customers have a positive dealership experience
Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
Spend quality time building relationships with the customers

Requirements

Technical automotive knowledge
Demonstrated ability to manage others
Organized and friendly personality
Dealership experience preferred

What We Offer

Medical, Dental, and Vision Insurance
Life Insurance
Paid Time Off
Paid Company Holidays
Paid Training
Work-Life Balance
Ongoing Professional Development
Employee Discounts
Family-Friendly and Inclusive Team Culture
Career Growth and Internal Promotions
Custom and Competitive Wage Plan

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Vacancy posted 5 days ago

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