Customer Service Specialist

Customer Service Specialists needed to answer calls from high school and college students concerning client scholarships and grants.

Knowledge, Skills and Abilities:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support a plus
Must have strong job tenure

Skill - Required / Desired - Amount of Experience
Ability to speak and understand English - Required
High school diploma, general education degree, or equivalent. - Required
Experience in a professional work environment - Required - 2 Years
Experience working with customer support a plus - Required - 6 Months
Ability to stay calm when customers are stressed or upset. - Required
Comfortable using computers. - Required
Must have STRONG job tenure. - Required

Notes:
Onsite
The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status