General Manager

Qualifications & Education Essential criteria Employer heading General Manager Band 8b Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7billion. With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, we’re in the top five providers of specialised health services in the country. As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders. We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under‑represented groups. Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team. Job Overview An exciting opportunity has arisen for an ambitious and collaborative General Manager to join the Community Directorate at Newcastle Hospitals to support the delivery of Neighbourhood Health. As a senior member of the leadership team, you will be responsible for working collaboratively with system partners across the local authority, primary care/general practice, mental health services and our VCSE sector to support the co-design and delivery of neighbourhood working, shifting care from hospital to community based on the specific needs of the people and communities we serve. The successful candidate will have a demonstrable understanding of community service delivery across health and social care and have a strong track record on integrated working, service improvement and managing performance. Full time 37.5 hours per week Interview date - 02 November 2026 Role Provide strong operational leadership across the neighbourhood health portfolio, ensuring high-quality, safe and effective services are delivered. Lead the delivery of performance, quality and financial objectives, ensuring services meet agreed targets and make effective use of resources. Work collaboratively across organisational and professional boundaries, developing strong relationships with clinical teams, community services, primary care, local authorities and other partners. Support the development and implementation of strategic priorities, translating Trust and wider system ambitions into practical improvements in neighbourhood health services. Lead and develop teams, providing effective line management, creating a positive culture and supporting staff to deliver their best. Provide expert operational advice and assurance to the Clinical Board and wider leadership teams, ensuring effective governance, risk management and compliance with Trust policies. Drive continuous improvement and transformation, identifying opportunities to improve outcomes, patient experience and the way services are delivered closer to home. Working for our organisation As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Our Services Royal Victoria Infirmary (RVI) Freeman Hospital Newcastle Dental Hospital Cramlington Manor Walks Urgent treatment centres Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at RegentPoint in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under “Documents to download” or “Supporting documents”. For further information on Careers at The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit our website: Newcastle Hospitals NHS Foundation Trust Detailed Job Description And Main Responsibilities Delivery of performance targets and budget management The management of all non-medical staff including direct line management of a specific cohort. The development and implementation of corporate strategies and decisions within the Trust. The provision of timely and accurate advice to the Clinical Board management team and other staff to ensure compliance with Trust policies. They are able to deputise for members of the Clinical Board management team (as appropriate) when required. Person specification Qualifications & Education Essential criteria Degree level of education supplemented by postgraduate study and management or clinical experience to master’s degree level or equivalent. Desirable criteria Professional qualification in management/leadership Knowledge & Experience Essential criteria Successful track record and recent relevant experience as a manager within an NHS organisation Significant knowledge and understanding of managing acute and community health care services. Extensive knowledge of operational, people and financial management. Evidence of effectively managing clinical services and change Evidence of budgetary and staff management experience Evidence of continuing professional development Well-developed understanding of health service issues. Understanding of key performance targets, measures, clinical and corporate governance requirements. Desirable criteria Specialty specific knowledge and experience Skills & Abilities Essential criteria Excellent written and verbal communication skills. Skilled negotiator Effective report writing skills IT skills – significant proficiency in use of MS Office Suite and other IT systems. Important note on completion of reference section of Application Form All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay. Candidates who are shortlisted for interview will be contacted by e‑mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful. Employer certification / accreditation badges Documents to download JD (PDF, 210.3KB) Newcastle Staff Benefits (PDF, 274.4KB) Behaviour and Civility Charter (PDF, 93.8KB) Further details / informal visits contact Name Pauline Kelso Job title Director of Community Services Email address View email address on click.appcast.io Telephone number 07763219247 #J-18808-Ljbffr