Rental Operations Assistant (Contractor)

Job Description

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About the Role

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We are seeking a detail-oriented and proactive Rental Operations Assistant (Contractor) to support our growing nationwide container rental operations. This role serves as a key coordination point between customers, partners, and internal teams—ensuring smooth execution of deliveries, pickups, and ongoing rentals.

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Compensation

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$27 – $32 per hour , depending on experience. This is a 1099 independent contractor position.

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Key Responsibilities

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• Serve as the first point of contact by answering incoming calls for rental and sales inquiries

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• Confirm service availability and provide pre-determined pricing to customers

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• Monitor shared inboxes and respond to routine inquiries and service issues

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• Screen rental requests and source pricing from established vendor network

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• Enter purchase order (PO) data into Salesforce

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• Prepare delivery and pickup forms, along with site maps for each job

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• Draft and send standardized confirmation emails with job-specific details

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• Collect delivery/pickup forms and site photos; follow up with partners as needed

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• Track and report container serial numbers

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• Process, pay, and file vendor invoices

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• Maintain accurate records of container pickup dates in Salesforce

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• Proactively follow up with vendors to ensure timely pickups

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• Assist with customer service troubleshooting and escalate issues when needed

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Preferred Qualifications

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• Strong organizational and multitasking skills

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• Excellent written and verbal communication

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• Comfortable working with spreadsheets, email, and CRM systems (Salesforce preferred)

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• Ability to work independently and manage time effectively in a remote environment

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• Prior experience in operations, logistics, or customer service is a plus

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Schedule & Availability

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• Expected to provide ongoing operational support averaging 15–25 hours per week

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• Contractor is responsible for managing their own schedule and workflow to meet service needs

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• Work includes supporting inbound calls and email activity during business hours, with an emphasis on maintaining responsiveness during morning hours (typically 8:00–10:00 AM EST )

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• This is a primarily remote contract , with initial onboarding in person, as mutually agreed

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Why Stellar

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• Join Stellar Storage Containers — a trusted, industry-leading provider with units deployed worldwide and 15 years of recognition as an Inside Self-Storage® Best of Business winner

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• Be part of a fast-growing national rental program supporting businesses across industries, with a relationship-driven, personalized, hands-on approach

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• Opportunity for consistent, ongoing contract work
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