Service Technician

Job Description

Job Description

Position Specifics:

Department: Service

Reports to: Service Manager

Type of Employment : Full Time or Part Time

Wage Type: Hourly

At Sinclair Tractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision farming, agronomic decision support, NAPA parts and supplies. With thirteen John Deere dealerships, five NAPA parts locations and a Supply Store, we are looking for motivated and talented people to join our team.

Purpose

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.  May require some direction or guidance from the Service Manager or Location Manager/Store Lead.

Responsibilities include but not limited to:

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products         

Experience, Education, Skills and Knowledge:

• High School Diploma or equivalent experience required
• Associates degree in John Deere Ag Tech or related 2 year degree and/or 2 years of relevant experience preferred
• Excellent skills in operating vehicles and equipment used for diagnostic purposes
• Proven knowledge of methods, materials, tools, and techniques used in the repair of outdoor power equipment/agricultural equipment
• Outstanding knowledge of mechanical, electrical, and hydraulic systems
• Ability to work varying shifts, extended hours, and holidays
• Must have basic knowledge of equipment safety procedures

Working Conditions & Requirements:

• Must be able to stand for extended periods of time
• Workshop setting
• Repetitive bending and/or kneeling
• Must be able to lift 75-pounds
• Travel as needed

This is not an all-inclusive list of job-related responsibilities, skills, or working conditions. M anagement reserves the right to revise the job or require different tasks be performed as assigned . Sinclair Tractor provides equal employment opportunities to applicants for employment and prohibits discrimination and harassment of any type without regard to any protected classes.  This job description is not an employment contract and the employment relationship remains “at will.” Sinclair Tractor will reasonably accommodate the known disabilities of qualified disabled individuals.