Collections Specialist
Creative Financial Staffing
Collections Specialist
Our client is seeking an experienced Collections Specialist to support a high-volume Accounts Receivable team during a period of increased workload. This is an opportunity to work in a collaborative, fast-paced environment.
Training will be fully onsite for the first two weeks, followed by a hybrid schedule (3 days onsite: TuesdayThursday).
Key Responsibilities for the Collections Specialist:
- Manage high-volume collections on accounts past 30 days due
- Conduct consistent outbound collection calls and follow-up emails
- Assist with large and complex accounts
- Review daily inboxes and prioritize collection efforts accordingly
- Partner with internal teams to resolve billing or payment issues
- For the international role: collaborate with sales teams and leadership on escalated accounts
Qualifications for the Collections Specialist:
Required:
- 25 years of professional collections experience
- Strong written and verbal communication skills
- Professional, confident phone presence
- Ability to work efficiently in a fast-paced, high-volume environment
- Comfortable learning and navigating multiple systems
- Intermediate Excel skills (VLOOKUP/XLOOKUP, pivot tables)
Preferred:
- Experience with international collections
- Familiarity with D365 or Oracle
- Experience during system integrations or process changes
What We're Looking For
- Someone who can hit the ground running
- Calm, patient, and adaptable under pressure
- Detail-oriented with strong follow-through
- Team-oriented and dependable
Work Environment & Culture
- Busy, high-energy team with a supportive and inclusive culture
- Business casual dress code
- Strong internal collaboration and leadership support
Why This Role
- Immediate opportunity to make an impact on aging AR
- Competitive hourly pay
- Hybrid flexibility after onboarding
- Short-term project ideal for candidates interested in temporary assignments
Vacancy posted 5 days ago
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