Program Manager

Program Manager, Information Systems Professional Services

On-Site: Elizabeth City, NC

At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that make a difference. Whether it's a government or business organization, we focus on understanding the need and building something that works.

Our Team

At IPTA, everything starts with our people. We're big believers that when you invest in your team, great things happen. That's why we encourage learning, growth, and trying new things-even if you don't have all the answers yet.

Our culture is rooted in fierce determination, fearless integrity, and passionate service -but we also like to keep things collaborative, supportive, and down-to-earth.

We're looking for people who:

• Are curious and excited about technology

• Like solving problems and figuring things out

• Can take initiative but also enjoy working with a team

• Want to keep learning, growing, and challenging themselves

If you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here.

*This position is contingent upon contract award and the actual job description may vary based on specific contract requirements and organizational needs.*

Job Description:

IPTA is seeking an experienced Program Manager to lead a multidisciplinary team delivering enterprise IT, Agile DevSecOps, cybersecurity, cloud, systems engineering, and operational support services. The Program Manager provides overall program leadership, technical direction, quality oversight, and customer coordination while ensuring successful performance across cost, schedule, staffing, risk, quality, and contractual requirements.

Responsibilities:

• Organize and assign responsibilities to subordinates and oversee the successful completion of all assigned IT tasks. Must be familiar with all phases of the SELC and have experience performing tasks focused on the leadership and/or task management of information systems engineering, or systems integration projects preferred.
• Act as the liaison between the government and Contractor teams.
• Prepare documents that guide the performance of all development, functional and technical activities performed.
• Perform tasks focused on the leadership and/or task management of information systems engineering or systems integration projects preferred.

• Provide technical direction for the complete system development effort. May serve as a technical authority for a design or problem area. Use experience with cloud management to guide development and service management.

• Anticipate technical problems and work to mitigate them. Identifies and resolves unique systems problems using new technology or the best technological solution.
• Ensure that tasks are completed within estimated cost and schedule.
• Interact with Contactor/Government management personnel issuing written and/or oral reports.
• Ensure the development, maintenance and implementation of Program Management Plans and Technical Specifications Plan, and other applicable documents that guide the performance of all functional and technical activities performed.
• Provide management, direction, decision making, administration, quality assurance and leadership for the Enterprise Information Technology Support Services team

• Provide oversight of program deliverables to ensure a successful delivery

• Provide a summary of all project milestones and their anticipated completion dates, data on cumulative funding and expenditure rates and status

• Participate in customer meetings, effectively communicating program status and request clarification on issues when needed

• Other duties as required

• Occasional travel within CONUS may be required

Requirements:

• Five (5) years of experience providing technical direction and project management.
• Three (3) years supervisory experience in addition to the five (5) years of experience listed above.
• Bachelor's or associate degree in Computer Science, Math, Information Technology, Engineering, Business Management, or related field or at minimum IT Certification (ex. Project Management Professional (PMP) Five (5) years' experience is equivalent to two (2) years of education.
• Five (5) years' experience with change management and process improvements.

• Must be able to obtain a favorable Tier 1 for unclassified systems. Active Security clearance highly preferred

• Experience managing technology projects in an Agile delivery methodology

• Strong analysis skills, with the ability to identify and improve documentation to support operations and technical teams

• Experience performing internal process audits; monitor/track corrective actions; monitor process implementation; perform process checks on internal procedures; review contract deliverables

• Proven customer service experience or experience as a customer service representative

• Excellent verbal and written communication skills, with the ability to succinctly communicate ideas

• Familiarity with DoD Cybersecurity documentation and the DoD Risk Management Framework (RMF) requirements and processes

• Project Management Professional certification or another recognized project-management credential highly desired.
• DoD IAT/IAM Level II/III certification (Sec+, etc.) desired

• Possession of an ITIL v3 Intermediate Level Certification or ITIL v4 Managing Professional Certification equivalent is desired

IPTA is an Equal Opportunity Employer. All employment decisions are based on individual merit, including qualifications, experience, performance, and business needs, consistent with applicable federal laws and federal contracting requirements. IPTA provides equal opportunity and utilizes merit-based principles to make employment-related decisions.

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