Administrative Assistant/Entitlements Specialist

Administrative Assistant/Entitlements Specialist

Reports: Clinical Supervisor

Salary: $40,000 - $50,000

Location: Tinton - 880 Tinton Ave. Bronx, NY 10473

Our Mission:

Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future.

If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.

Major Functions:

Establish a liaison with social service agencies to expedite and ensure that residents receive appropriate benefits and that all funding guidelines, policies and procedures are followed.

Specific Duties & Responsibilities:

1. Receive resident applications, schedule interviews, provide admission response and coordinate all admissions.
2. Interview new inductees for SSI/SSD eligibility; fill out applications/requests for benefits; if needed obtain interim PA/Medicaid.
3. Prepare daily census, weekly/monthly reports; forward to appropriate government offices.
4. Maintain tax credit files on tenants.
5. Coordinate and ensure appropriate escort/advocacy for benefit court hearings for residents and other related hearings, meetings, etc.
6. Coordinate medical documentation of resident impairment.
7. Submit copies of Medicaid cards to collaterals, clinics, hospitals, etc. as needed.
8. Maintain files on resident identification and other pertinent materials affecting entitlement.
9. Submit billing on resident’s fees to appropriate program participants.
10. Perform as bursar and distribute monthly resident PNA.
11. Maintain and update accounts on all active cases.
12. Educate residents regarding entitlements. Work closely with resident’s case manager to facilitate successful discharge planning.
13. Coordinate referral for all entitlements at time of discharge (i.e., SSI/SSD, Medicaid, Food Stamps) to ensure smooth transition to new address or program.
14. Organize and maintain all tax credit documentation.
15. Maintain minutes for staff meetings, case conferences, community meetings, etc.
16. Track and distribute employee paychecks.
17. Attend regular scheduled staff meetings.
18. Attend all required in-service training seminars.
19. Meet monthly for supervision with Clinical Supervisor
20. Other duties as required.

Requirements: Education/Training and Experience Knowledge, Skills and Abilities:

1. Bachelor’s Degree or High School/G.E.D with two (2) years experience in the social service field.
2. Must have some administrative, clerical and accounting experience.
3. Must be knowledgeable in the area of third-party reimbursement systems (SSI, PA, Food Stamps and other insurance and benefits).
4. Must be computer literate including knowledge of Microsoft Word and Excel.
5. Must demonstrate excellent written, verbal, interpersonal and organizational skills.

Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.