HR Operations Analyst

HR Operations Analyst

Job Category: Human Resources Requisition Number: HROPE001313

Full-Time Hybrid

Hybrid - Flower Mound, TX 75022, USA

Description

About the Company

Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Company's brands: Budget Blinds, The Tailored Closet, PremierGarage, AdvantaClean, Kitchen Tune-Up, Bath Tune-Up, Two Maids, Aussie Pet Mobile, Lightspeed Restoration and Concrete Craft are consistently rated at the top of their categories and supported by more than 2,500 franchise territories.

Home Franchise Concepts is a subsidiary of JM Family Enterprises, a family-owned, professionally managed diversified automotive company.

A few of the Company's many accolades and awards include:

• Entrepreneur's Franchise 500
• Entrepreneur's Franchise 500 Best in Category
• Entrepreneur's Top Low-Cost Franchise
• Entrepreneur's Top New & Emerging Franchises
• Entrepreneur's Top Home-based Franchises
• Entrepreneur's Top 100 Global Franchises

You can learn more about Home Franchise Concepts on our Careers page.

About the Role

We are seeking an HR Operations Analyst to support operational execution, associate support, and process coordination within our growing HR function.

This is an early-career HR operations role designed for someone looking to broaden their experience across multiple areas of HR while developing strong organizational, systems, and operational support capabilities. The role will support day-to-day HR operations, associate lifecycle processes, reporting coordination, HR systems administration, and operational follow-through across the HR team.

The ideal candidate is organized, detail-oriented, customer-service focused, and motivated to grow professionally while taking ownership of assigned responsibilities within a fast-paced and evolving environment.

This position is intended to begin as a contract-to-hire opportunity through one of our staffing partners, with the goal of transitioning the selected candidate to a regular full-time employee following a successful onboarding and evaluation period. While conversion timing may vary based on business needs and individual performance, our anticipated timeline for consideration of full-time employment is approximately 90120 days. Candidates should be interested in a long-term opportunity and excited to grow within the organization following successful completion of the initial contract period.

What You'll Do

HR Operations & Associate Support

• Support onboarding, job changes, and termination workflows within HR systems
• Coordinate new hire orientation activities and onboarding support
• Serve as first-line support for HR inbox inquiries and associate questions
• Coordinate payroll, benefits, and leave-related inquiries with internal and external partners
• Escalate sensitive or complex matters appropriately

HR Systems, Reporting & Process Coordination

• Run recurring HR reports and support reporting distribution processes
• Support HR systems administration and workflow coordination activities
• Maintain accuracy of employee data and operational tracking tools
• Assist with HR communications, training acknowledgements, and documentation support
• Support process consistency and operational follow-through across the HR function

Team & Organizational Support

• Support HR team events, engagement activities, and organizational coordination efforts
• Identify opportunities to improve workflow organization and operational efficiency
• Maintain strong attention to detail, responsiveness, and accountability across assigned responsibilities
• Contribute positively to team collaboration and associate experience

What Success Looks Like

• Accurate and timely HR operational support
• Positive and professional associate onboarding and customer support experience
• Reliable reporting and operational follow-through
• Organized and well-maintained HR processes and tracking tools
• Strong responsiveness, communication, and accountability

What We're Looking For

• Bachelor's degree preferred
• 24 years of progressive HR operations, HR coordination, benefits, recruiting coordination, payroll support, or related experience preferred
• Prior exposure across multiple HR operational areas strongly preferred, including onboarding, HR systems, benefits, reporting, leave coordination, payroll support, or employee support processes
• Exposure to HR systems or HRIS platforms required; UKG experience strongly preferred
• Experience supporting operational processes, reporting, workflow coordination, or shared services activities preferred
• Prior experience in a fast-paced or service-oriented environment preferred

Who You Are

• Organized and detail-oriented with strong follow-through
• Customer-service oriented and approachable in supporting associates and managers
• Comfortable managing multiple priorities in a fast-paced environment
• Curious, adaptable, and eager to learn new systems and processes
• Collaborative, professional, and dependable in day-to-day execution
• Interested in building broader HR operations experience and long-term career growth

Why Join Us

We are building a disciplined and scalable HR service delivery model that supports business growth while maintaining a strong, people-centered culture. This role offers the opportunity to gain broad exposure across multiple areas of HR operations while working closely with experienced HR leadership in a collaborative environment.

You will play an important role in supporting the operational foundation of the HR function while continuing to build valuable experience and professional growth within a dynamic organization.

Physical & Workplace Requirements

• Primarily office-based, hybrid work environment
• Prolonged periods of sitting and working at a computer
• Ability to perform essential job functions with or without reasonable accommodation

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Home Franchise Concepts, we offer a highly competitive benefits package designed to support you and your family. Our offerings include medical, dental, and vision insurance, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and supplemental life insurance. Associates are also eligible for an annual discretionary bonus and can participate in our 401(k) retirement plan, which includes matching contributions equal to 100% of the first three percent of eligible compensation contributed and 50% of the next two percent. In addition, we provide 10 paid holidays, 8 paid hours for associates to volunteer in their community, and open time off to support work-life balance. During the interview process, our Talent team will be happy to share more details about our benefits and career development opportunities.

Home Franchise Concepts is proud to be an equal opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

Disability Accommodations

If you have a disability and require a reasonable accommodation to complete the job application process, please contact HFC's Talent Acquisition department at View email address on click.appcast.io for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.