Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development **

Bilingual Spanish** ABOUT OUR AGENCY: With 20 years of experience with State Farm, our agency is proud to operate from three prime locations in San Antonio: La Cantera, SeaWorld, and Medical Center. Recognized as part of the top 1% of Insurance and Financial Services Agents worldwide, we are dedicated to delivering an unparalleled customer experience. Our team thrives in a competitive yet professional environment where teamwork and collaboration are at the heart of everything we do. We invest in our team’s success by providing comprehensive training and licensing support, ensuring everyone has the tools to excel. We offer a competitive benefits package that includes PTO, health insurance, and a compensation structure with both base pay and commission opportunities. Our agency is the perfect place for individuals who are career-focused, goal-driven, and eager to grow in the insurance and financial services industry. If you’re ready to join a high-performing team committed to excellence and professional growth, we’d love to hear from you! ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Lorena Villa - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred. Bilingual Spanish highly preferred.