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AGENT HOTEL

Caesars Entertainment

Robinsonville, MS

Responsibilities Complete arrival and departure transactions for guests checking in/out of the hotel. Serve as a resource for all guest questions, maintaining an upbeat and positive attitude. Act as the first line of defense when resolving guest complaints. Greet all guests with proper introduction and make them feel welcome; answer telephone promptly with a pleasant voice. Attend to all guest inquiries; maintain accuracy in cashiering. Assist guests with problems, complaints or special needs. Effectively generate reports according to shift. Provide rate information for future or current dates. Process casino status changes on guest folios. Attach needed paperwork to all checked-out folios. Keep stations neat and well stocked with supplies. #J-18808-Ljbffr Caesars Entertainment

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Vacancy posted 23 hours ago
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