General Manager

Circular Services is the largest privately held recycling and organics service provider in the U.S. It operates over 30 facilities serving major long-term municipal and commercial contracts. The mission of Circular Services is to keep valuable materials in circulation and minimize the cost and environmental impact of landfills. The company services municipal contracts with some of the largest and fastest growing cities in the U.S. including New York City, Austin, San Antonio, and Phoenix.

About the Role:

The primary focus of the General Manager position is to provide overall leadership and strategic direction for the recycling facility, ensuring safe, efficient, and profitable operations. This role is responsible for overseeing all operational functions including production, maintenance, transportation coordination, staffing, and administrative activities while fostering a culture of safety, accountability, and continuous improvement.

The General Manager works closely with company leadership and manages cross-functional teams across operations, warehouse, maintenance, and transportation to ensure the facility meets performance, safety, and financial goals.

• Comprehensive Medical, Dental, and Vision coverage
• Company-paid Life Insurance
• Flexible Spending Account (FSA)
• 401k with company match
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Tuition Reimbursement Program

Responsibilities:

• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Provide overall leadership and general management of the recycling facility, including production operations, maintenance, warehouse activities, and coordination with accounting, sales, transportation teams.
• Oversee Operations Managers, Shift Supervisors, and other leadership staff to ensure efficient and safe facility operations across all shifts.
• Ensure the facility operates in a safe, productive, and compliant manner while maintaining high standards of operational performance and employee accountability.
• Develop and implement operational strategies to improve productivity, material recovery rates, quality, and cost efficiency.
• Ensure quality recycling production through employee training, inspection processes, and ongoing quality control initiatives.
• Oversee proper grading and inspection of inbound recycling materials, with a focus on managing contaminated or downgraded loads.
• Monitor and manage inbound and outbound material flow including receiving, processing, and shipping operations.
• Ensure the facility and surrounding grounds remain clean, organized, and compliant with operational and safety standards.
• Conduct regular facility inspections with a strong focus on safety, equipment performance, and operational efficiency.
• Partner with maintenance teams to ensure equipment is operating safely and efficiently and that repairs or maintenance needs are addressed promptly.
• Coordinate with transportation teams to ensure efficient unloading and movement of materials delivered by company drivers and third-party haulers.
• Oversee hiring, onboarding, and development of facility staff, including leadership roles, ensuring the facility maintains adequate staffing levels.
• Manage employee performance including coaching, performance improvement plans, disciplinary actions, and terminations in collaboration with Human Resources.
• Oversee employee scheduling, payroll coordination, and workforce planning to ensure operational coverage across all shifts.
• Manage injury and accident reporting, including post-incident follow-up in collaboration with the company’s Environmental, Health, and Safety team and Human Resources.
• Oversee tracking and reporting of production data, uptime, operational metrics, and other key performance indicators.
• Manage facility budgets and operational expenses while monitoring financial performance and identifying opportunities for cost savings and operational improvements.
• Ensure the facility maintains compliance with company policies, safety standards, and regulatory requirements.
• Coordination with sales and business development as it relates to customer service and account profitability.
• Manage relationships with municipal customers, ie, COSA and ensure contract compliance at all times.
• Support corporate initiatives, reporting requirements, and operational improvement projects.

Minimum Job Qualifications:

• Bachelor’s degree preferred, or equivalent experience.
• 7+ years of experience in facility management, plant management, or operations leadership within recycling, waste management, manufacturing, logistics, or a similar industry.
• Previous experience leading large operational teams and managing facility-level performance.
• Experience in recycling, waste management, manufacturing, or a similar industrial environment in a plant, operations, or general management role.
• Strong leadership skills with the ability to manage multiple teams and levels of staff within a fast-paced operational environment.
• Strong organizational, analytical, financial, and decision-making skills.
• Ability to manage budgets, analyze operational performance, and identify opportunities to improve efficiency and reduce costs.
• Strong communication and problem-solving abilities.
• Up to 15%, dependent on travel restrictions of the area and/or company needs.

Working Conditions and Physical Requirements:

• Regularly use hands and fingers to handle or operate objects, tools, or controls, and reach with hands and arms.
• Frequently required to sit, walk, stand, climb, balance, stoop, squat, kneel, crawl, speak, and hear.
• Must frequently lift and/or move up to 20 pounds.
• Vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
• The noise level in the work environment is usually moderate to loud.

EEOC:

Circular Services is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Circular Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Circular Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Circular Services will not tolerate discrimination or harassment based on any of these characteristics.