Auto Accessories sales retail associate

Job Description

Job Description

Company: Monroe Truck and Auto Accessories
Location: 2915 E Apple Ave, Muskegon MI 49442
Employment Type: Full-Time

About Us:

Monroe Truck and Auto Accessories is a leading provider of high-quality truck and auto accessories, offering exceptional products and outstanding customer service. We’re seeking a dedicated and motivated Sales Associate to join our team. This position will focus on learning and supporting the responsibilities of our Sales team, with the goal of growing into a more comprehensive sales role.

Position Overview:

As a Sales Associate, you’ll work closely with customers, team members, and suppliers to provide exceptional service and maintain an organized and welcoming showroom environment. The ideal candidate will have strong communication skills, a customer-focused attitude, and the ability to manage multiple responsibilities effectively.

Key Responsibilities:

Sales and Customer Service

• Assist customers with sales of:
  • Truck and Auto Accessories
    
    
  • Spray Bedliners
    
    
  • Remote Car Starters
    
    
• Respond to customer inquiries promptly and professionally via phone, email, and other communication channels.

• Follow up on leads and quotes generated by vendors, website platforms, emails, and text messages.

• Notify customers when their job is complete or parts have arrived.

• Provide exceptional service for truck topper orders and snow plow parts inquiries.

Inventory and Showroom Management

• Restock showroom products by utilizing low inventory reports and communicating with suppliers.

• Maintain an organized and visually appealing showroom, ensuring products are well-stocked and displayed.

• Understand and analyze inventory reports to manage stock levels efficiently.

Janitorial and Maintenance Duties

• Perform light cleaning tasks, including sweeping floors, vacuuming the front impression mat, and maintaining the showroom and waiting room .

General Duties and Communication

• Communicate effectively with customers and team members using tools like phone, email, chat, text, and walkie-talkies.

• Lift and carry items weighing up to 70 lbs as needed.

• Exhibit a friendly, courteous, and professional demeanor in all customer and team interactions.

Qualifications:

• Strong communication skills and a customer-focused attitude.

• Ability to multitask and manage various responsibilities effectively.

• Basic understanding of inventory reports and restocking processes.

• Physical ability to lift up to 70 lbs as needed.

• Previous sales or customer service experience is a plus.

Why Join Us?

• Competitive pay and opportunities for growth.

• Supportive and collaborative work environment.

• The chance to work with industry-leading products and services.

How to Apply:
If you’re a motivated and friendly professional who enjoys working with customers and providing top-notch service, we’d love to hear from you! Send your resume and cover letter to View email address on ziprecruiter.com .

Join the Monroe Truck and Auto Accessories team and drive your career forward!