Optical Sales Associate

Company’s Overview

Mittleman Eye Center (MEC) is a comprehensive eye care practice serving the greater West Palm Beach and Jupiter communities. With over 50 years of experience in the field, we offer eye exams, consultations, optical and all general ophthalmology. We offer advanced cataract and refractive surgeries, glaucoma treatment, and retina. At Mittleman Eye, we exemplify the core values of Respect, Excellence, Consistency, Adaptability, Sustainability and Efficiency. We hold our employees to the highest standards of morals and character.

Job Description

We are seeking a highly organized and detail-oriented individual to join our team as an Optical Sales Associate. The ideal candidate will have a passion for sales, excellent communication skills, and preferably a strong understanding of eyewear fashion and trends. This role is integral to providing exceptional customer service and driving revenue growth through the sale of eyewear products.

Duties & Responsibilities: Report to Optical Manager

• Assist customers in selecting eyewear frames and lenses that meet their visual needs, style preferences, and budget.
• Provide personalized recommendations and guidance on lens options, coatings, and additional accessories.
• With oversight, accurately measure pupillary distance for bifocal, trifocal, occupational and progressive lenses.
• Prepare and analyze sales reports and take corrective actions to improve performance and efficiency.
• Promote offers and sell eye services to customers.
• Process transactions accurately and efficiently using our point-of-sale system.
• Meet or exceed individual sales goals and quotas on a consistent basis.
• Maintain a clean and organized retail environment, including displays and inventory.
• Stay informed about industry trends, new product and optical technology.
• Handle eyewear adjustments and minor repairs, such as tightening screws and replacing nose pads, to ensure customer satisfaction and comfort.
• Manage inventory, including receiving new stock, conducting stock counts, and organizing display areas to showcase the latest eyewear trends.
• Coordinate appointments for eye examinations with the optometrist, ensuring a smooth flow of customers through the store.
• Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance.
• Support and process other work as assigned.

Qualifications:

• High school diploma or equivalent with at least 3 years of sales experience.
• An associate degree or certification in the field with at least 1 year of experience in sales is a plus.
• Passion for sales and to exceed sales quotas is mandatory.
• Ability to meet the minimum sales expectations weekly and/or monthly is mandatory.
• Ability to learn and adapt to company systems, strategies, and processes.
• Optical sales experience is a plus, but we are willing to train the right person.
• Knowledge of ophthalmology and medical terminology is a huge plus.
• Experience with POS system is highly encouraged.
• Previous sales experience in a retail, preferably in the optical industry.

Benefits:

• Great health benefit package
• A generous base salary plus commission.
• Paid time off.
• Discount on eye products and services.
• Develop a basic knowledge of eye anatomy and an understanding of the reasons for performing diagnostic testing.
• Ongoing development of skills and abilities through internal and external resources and continuing education opportunities.

Professional skills

• Ability to remain calm and work effectively under pressure.
• Sales driven and excellent customer service.
• Excellent communication and interpersonal skills.
• Ability to follow up on potential leads.
• Knowledge of Ophthalmology and computer systems.
• Ability to effectively prioritize work daily.
• Knowledge of eyewear fashion trends, lens options and frame materials.
• Good Computer skills and fast learner
• Problem solving and Team player.