Enterprise Content Management (ECM) Solutions Developer

Introduction The State of Connecticut, Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS), is seeking to hire an Enterprise Content Management (ECM) Solutions Developer (Information Technology Analyst 3).WHAT WE CAN OFFER YOU Visit our new State Employee Benefits Overview page!Professional growth and development opportunitiesA healthy work/life balance to all employees

THE ROLE

We're looking for a proactive, tech-forward professional to join our Electronic Content Management team. In this role, you’ll help build, enhance, and support document management solutions used across multiple state agencies. You’ll work across several platforms, including IBM Datacap, IBM IER, and IBM FileNet to contribute to solution design and administration and play a key role in delivering reliable, user-focused services.DISCOVER THE OPPORTUNITY TO Develop, administer, and support solutions built on IBM Content Navigator (ICN), IBM Datacap, IBM FileNet, and IBM Enterprise Records (IER);Troubleshoot issues in our document management ecosystem and help optimize performance;Collaborate closely with teammates and agency partners;Continuously learn new tools, adapt to evolving needs, and contribute to long-term platform strategy. We’re seeking someone who is self-driven, eager to learn, and comfortable working in a collaborative, fast-moving environment. If you value teamwork, growth, and delivering high-quality results, we’d love to hear from you.

POSITION HIGHLIGHTS

Monday - FridayFull-time (8 hours per day, 40 hours per week)First shift (8:00 AM - 4:30 PM )Location: 55 Farmington Avenue in Hartford, CTHybrid position (telework and in office) Selection PlanFOR ASSISTANCE IN APPLYING: Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process. BEFORE YOU APPLY: Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting. Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing View email address on us.fitly.work (Opens in a New Window). Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.AFTER YOU APPLY: Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly.For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at .This employer may participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm work authorization.QUESTIONS? WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Frank DeCusati at View email address on us.fitly.work (Opens in a New Window).Join the State of Connecticut and take your next career step with confidence!PURPOSE OF JOB CLASS (NATURE OF WORK) In a state agency Information Technology (IT) environment this class is accountable for performing the most complex and technical support work and/or acting as a working supervisor of Information Technology Analysts engaged in information systems development or technical support. EXAMPLES OF DUTIESAll Functional AreasDiagnoses host system problems and develops and coordinates resolutions; Manages planning, analysis, design, selection, installation and implementation of new technologies; Evaluates new technologies; Tests and evaluates new hardware and/or software; Makes recommendations for hardware and/or software purchases; Determines interface and utility requirements and creates design specifications; Acts as liaison to hardware and/or software vendors, system developers, programmers and management; Develops and implements network and system security guidelines; Makes recommendations for migration and upgrade directions; Trains operators, systems developers and users on new procedures; Conducts system performance analysis, tuning or storage management; Conducts technical training programs for IT staff; Acts as project coordinator overseeing other technical staff and support personnel; Plans, coordinates and directs multiple projects of assigned staff; Reviews work of assigned personnel; Calculates project time and cost estimates; Prepares necessary procedural specifications to meet design requirements; Arranges necessary hardware and software availability; Oversees hardware and software vendors; Manages project budgets and schedules; Reviews work of assigned Information Technology Analysts and serves as consultant and/or troubleshooter; Reviews documentation work of assigned staff; Communicates with business owners and management; Facilitates meetings; Assists in the development of information technology policies, procedures and standards; Participates in Request for Proposal (RFP) process; Implements disaster recovery plans, assists in determining critical applications and personnel, or ensures offsite backups; Defines data flow; Performs related duties as required.KNOWLEDGE, SKILL AND ABILITYConsiderable knowledge of principles and techniques of systems analysis, design, development, and computer programming; principles of information systems; principles and theories of business and planning functions; programming languages; project management principles and techniques; principles, problems and techniques of data processing and data communication operations; data processing and data communications equipment and diagnostic tools; methods and procedures used to conduct detailed analysis and design of computer systems; principles of complex computer operating systems; Knowledge of principles and techniques of business information systems re-engineering; network protocols and architecture; practices and issues of systems security and disaster recovery; applications systems development principles and techniques; principles and practices of database management; Considerable interpersonal skills; oral and written communication skills; skill in problem solving; skill in technical problem solving; skill in analysis; Considerable ability to prepare correspondence, manuals, reports and documentation; analyze and resolve operational and communications problems; analyze and debug complex software programs; identify, analyze and resolve complex business and technical problems; Supervisory ability.MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Seven (7) years of experience in information technology (IT) operations, programming, systems/software development or another IT-related field. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCEOne (1) year of the General Experience must have been at the full professional working level with responsibility for performing a full range of complex technical support functions in such areas as: assisting in the design, implementation and management of a major communications network; providing technical and administrative support for a wide area network (WAN) or mini-computer system; assisting in the installation and maintenance of major sub-systems or installing and maintaining other host and/or network software; participating in the design and development of system applications; serving as a project coordinator responsible for coordinating the design, development, programming and implementation of moderately complex information systems projects; performing any closely related complex technical support function.NOTE: For state employees this experience is interpreted at the level of an Information Technology Analyst 2.MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWEDCollege training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.PREFERRED QUALIFICATIONSExperience with IBM Datacap Experience with IBM Content Navigator, IBM Atlas Policy Suite, and IBM WebSphere Application ServerExperience with IBM FileNetExperience with IBM Enterprise RecordsExperience with Java and .NET programmingConclusionAN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYERThe State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.ACKNOWLEDGEMENT As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility. Location Hartford, CT Date Opened

9/10/2026 12:00:00 AM

Salary $120,047 - $150,820/year Job Type Open to the Public Close Date

9/23/2026 11:59:00 PM