Director of Customer Experience & Service Leadership
State Farm Agent
Carey Heitman - State Farm Agent in St.Robert, MO seeks a Director of Customer Service to lead customer experience initiatives and oversee service operations, coordinating between team members and customers. The role includes training staff, monitoring performance metrics, and guiding policy inquiries, billing coordination, and issue resolution to deliver exceptional service to the community. #J-18808-Ljbffr State Farm Agent
$100.17k - $180.78k
...the same big love we give our customers. All team members receive a... ...a positive end-to-end experience. Build and maintain executive... ...Mobile for Business products, services, and self-service tools (e.g... ...effective solutions. (Required) Leadership Experience in leading teams...SuggestedFull timeContract workTemporary workPart timeWork experience placementLocal areaFlexible hours$90k - $110k
...Gravitate Digital helps local service businesses generate more customers through paid advertising, content... ...us deliver an exceptional client experience while driving retention, account growth... ...for increased responsibility and leadership for top performers. Why Join...SuggestedLocal areaRemote work- ...A business connects with a customer. A community becomes more inclusive... ...to upsell and expand services. You'll be instrumental in driving... ...s Degree or equivalent work experience ~3+ years of prior account... ...expertise, pursuing leadership opportunities, or expanding...SuggestedFull timeContract workWork experience placementWork at office
$2,500 per month
The Director, Client Support is responsible for providing strategic leadership within the client support organization... ...of seamless client experience that align with... ...leading AI-enabled customer support transformations... ...voice agent, or self-service technologiesDemonstrated...SuggestedFull time- ...Overview The Senior Manager, CSC Customer Excellence is a customer-... ...performance and quality of service teams within the CSC. This... ...consistently exceptional customer experience by driving service standards... ...StrategyPartner with CSC leadership to define and execute...SuggestedLocal area
$62.6k - $132.4k
...Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as... ...with other technical leadership teams to resolve complex issues... ...enhance customer support and user experience. Coordinates support service improvement...Temporary workImmediate startFlexible hours$93k - $155k
...and retention. This role advises account leadership on contract strategy, supports... ...across Deloitte’s Government and Public Services practice. This role will work directly... ...another business discipline8+ years of experience managing multiple federal contract types...Contract work- Nebraska Furniture Mart (NFM) is seeking a strategic, customer-focused Digital Commerce & Customer Experience leader to own the performance, roadmap, continuous... ..., and growth of our ecommerce business. As Director, Digital Commerce & Customer Experience, you will be...
- Philip Snodgrass Agency seeks a Customer Service Manager to lead the customer service team and daily operations within a growing insurance... ...service with 2+ years in a supervisory role, plus strong leadership, organization, and communication skills to support community...Flexible hours
- ...Educator to deliver exceptional guest experiences through product knowledge and authentic... ...connection with our community. You will engage customers on the floor, educate them about... ...you will move through the store, support leadership in addressing guest feedback, and...
$88k - $129k
...Our mission is to make healthcare #1 in customer service. Artera is an agentic company... ...we bring over a decade of healthcare experience to address urgent workflows from day one... ...internal SLAs are surfaced to internal leadership, not to the customer. Build C-suite...Full timeWork at officeRelocationShift work$15 per hour
...Go & Have Fun in an amazing experience, filled with unlimited possibilities... ...crew members are Wowing the Customer through personal contact... ...on the B.E.S.T. customer service experience; ensuring that... ...Partners with the entire store leadership team in merchandising...Hourly payLocal areaFlexible hoursNight shiftWeekend workAfternoon shift$19 - $23.75 per hour
General Description As the Customer Experience Supervisor I - You are accountable for driving profitable... ..., coaching associates on customer service, leading company training initiatives... ...a course of action. Demonstrates Leadership: Creates an environment that fosters teamwork...Hourly payShift work$32k - $42k
...recruiter You May Be a Great Fit as a Director of Customer Service at Carey Heitman - State Farm Agent... ...Customer Service to lead customer experience initiatives and oversee service operations... ...issue resolution. Qualifications Leadership or supervisory experience preferred....For contractors$15 - $15.5 per hour
...Responsible for promoting an excellent customer experience. Oversees a team of Associates at... ...store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads... ...\n ~1 year retail and 6 months of leadership experience \n \n \n Benefits include...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...for our people. Our diverse service lines, including Water, Architecture... ...our clients and communities.Customer Relations & Comment... ...manage a scalable customer experience program that provides timely... ...Responsibilities:Program Development & Leadership Build and lead HDR's Public...
$152.37k - $186.23k
...to do our best. Helping the customers and businesses we serve to make... ...bank products and services to those prospects and clients... ...years of commercial lending experience- Three or more years of management... ...of commercial loans- Strong leadership and strategic management...Full timeLocal area3 days per week- ...at an exceptional outcome. Client Services Manager Position Summary The CSM is... ..., coordinated treatment strategy and experience for the patient and their family. This... ...This role will partner with Pathfinder leadership, the clinical services team, patients,...
- ...is not a traditional call center or customer service role . We’re looking for someone who... ...processes are constantly evolving. Experience working with AI startups, SaaS companies... ...for improvement. Work closely with leadership to resolve escalations and improve the...Remote work
- ...platform, Nautobot, and expert services, we help some of the world’s... ...work is grounded in real customer needs, and the insights we gain... ...at the key stakeholder and leadership level. This role reports to... ...HAVE: Minimum 5 years of experience managing customer-facing...Local areaRemote workFlexible hours
- ...automotive dealers to capture more customers, optimize digital... ...as assigned by the Regional Director or OEM Partnerships Team. Use... ...of the time. The Skills and Experience You Bring: Prior experience... ...direct access to our executive leadership, whether in recurring town...Local areaWork from homeNight shift
- ...Job Description Job Description Customer Care ManagerTo see if you are a good fit,... ...about a customer who isn't getting the experience they deserve, you feel compelled to do... ...s performance is a reflection of their leadership Wants responsibility, ownership, and...Work at office
- ...alongside high-performing teams. Key Responsibilities • Project Leadership: Lead all phases of construction projects while collaborating... ...projects remain on schedule and within budget. • Client Experience: Serve as the primary client contact throughout the project...Daily paidContract workCurrently hiringLocal area
- ...Summary The Project Manager 2 will provide overall direction and leadership on moderately complex projects, or a portion of large... ...moderately complex construction projects. Utilizes awareness, experience and knowledge to identify problems and recommends solutions for...Contract workFor subcontractorRelocation
$2,033 - $2,233 per week
...you find your ideal contract; with over 50 years of combined experience. Markets have changed, but Ventura MedStaff has maintained a leader... ...Ventura MedStaff Ventura MedStaff was founded in 2018 by a leadership team with over 50 years of experience in the healthcare...Weekly payFull timeContract workFlexible hoursShift work$2,114 per week
...required certifications Minimum of 2 years of relevant experience preferred Strong communication skills and a commitment... ...States. We provide travel, temporary and permanent placement services. Our leadership team has more than 100 years of experience in the health...Hourly payWeekly payDaily paidPermanent employmentFull timeContract workTemporary workImmediate startFlexible hoursShift work- WellSky is seeking a Director of Client Support to provide strategic leadership, drive cross-functional collaboration, and ensure a seamless client experience aligned with business goals. The role emphasizes innovation, scalability, and partnerships with senior leadership...
$72k - $141k
...can go. And we have the leadership to help you get there.... ...execution of claim service strategies while managing... ...and driving strong customer outcomes.Externally focused... ...RelationshipTypically Director or aboveSkills,... ...degree or equivalent work experience.Typically a minimum of...Full timeWork experience placementWork at office$113.1k - $232.3k
...seeking a top-performing professional services Firm Enterprise Solutions Associate Director, Government Client Contracts... ...contracts support to account leadership, shaping and strengthening win strategies... ...work experience5+ years of experience negotiating at the executive-to-...Contract workWork at officeFlexible hours2 days per week3 days per week- ...love it when our people boldly experiment with innovative solutions.... .... POSITION SUMMARY The Director of Client Success plays a pivotal... ..., and strategic account leadership. They bring experience managing... ...Product, Engineering, and Services to align client feedback and...Full timeContract workWork at officeRelocation packageFlexible hours
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