Retirement Plan Services- Senior Associate

Allworth Financial is an independent investment financial advisory firm based in Sacramento, California.

SUMMARY

The Retirement Plan Services‑Senior Associate provides diversified administrative support to the Retirement Plan Service division within a fast‑growing company that prioritizes associate success. This position will assist with qualified retirement plan specific tasks as well as non‑technical data management. This is a Non‑Exempt position, reporting to the Director of Retirement Plan Services, requires in‑office work in our Folsom, CA office, and offers a base salary ranging from $70,000 to $75,000 annually depending on experience. The role is eligible for an annual bonus based on performance and company results.

DUTIES AND RESPONSIBILITIES

Assist the Retirement Plan Service Team in daily operations of maintaining a book of qualified plan business using multiple CRM platforms, onboarding new business, gathering plan level data, and supporting periodic projects. Collaborate directly with multiple financial advisors to onboard and service new clients. Work directly with Advisor and Custodian/Recordkeeper on investment changes, website access, and gathering investment activity and data reports. Assist with acquisition/partner related tasks and projects. Enter Salesforce opportunities and maintain accurate data. Assist with weekly and month‑end processes, including reconciliation and reporting. Work with accounts receivable to generate invoices on a quarterly basis. Prepare service agreements and custodian change forms as needed. Eventually join the incoming call queue for Retirement Plan Services. Partner with internal departments to support backend processes, including building and maintaining Retirement Plan Services (RPS) infrastructure within Salesforce. Work cross‑functionally with internal teams to prepare and manage client retirement plan documentation. Build and maintain strong working relationships with Advisors to support client servicing needs. Communicate directly with clients via phone and email to provide support and enhance the overall client experience. Take initiative to learn and grow within Retirement Plan Services, demonstrating a willingness to take on increasing responsibilities and challenges. Perform other administrative tasks and projects as assigned.

QUALIFICATIONS

Bachelor’s degree required. Willingness to obtain the Retirement Plan Fundamentals (RPF) designation within the first six months of employment. Minimum of one year experience in the qualified retirement plan industry. Ability to collaborate effectively across departments and work in a team‑oriented environment. Experience with CRM systems and retirement plan recordkeeper platforms is a plus. Proficiency with PC and Microsoft Office, specifically Excel, Adobe, and PowerPoint. Proven ability to handle confidential information with discretion. Self‑starter with the ability to suggest efficiencies. Strong multitasking skills, adaptable to various competing demands, and a commitment to high‑level customer service. Ability to take direction and exercise independent judgment. Polished writing skills for professional communications. Willingness to travel to conferences and client meetings if needed. Maintain knowledge of industry updates, legislation, and changes.

PHYSICAL REQUIREMENTS

Ability to work in an office environment. Requires extended periods of sitting or standing at a desk, talking on the phone, and typing. Use hands and fingers to constantly operate a computer and office equipment, such as copy machine and printer. Move about inside the office to access file cabinets and office equipment. May carry or lift weight up to 10 lbs in very limited occasions.

BENEFITS

Medical: Blue Shield (PPOs and HDHP with HSA) plans and Kaiser (HMO) plans for California associates. Dental insurance with MetLife. Vision insurance with VSP. Optional supplemental benefits. Healthcare savings accounts with company contribution. Flexible spending accounts. Flexible working arrangements. Generous 401(k) contributions. Exempt associates qualify for our flexible paid time off policy. Non‑exempt associates receive 15 days of paid time off annually during the first three years of employment. 11 paid holidays. Option to participate in our Equity Purchase Program (contract, intern, and part‑time employees are not eligible). Future growth opportunities within the company. Allworth Financial participates in E‑Verify. #J-18808-Ljbffr Allworth Financial