Kitchen & Coffee Shop Manager

Job Description

Job Description

Kitchen & Coffee Shop Manager

Position Summary Lead and manage all aspects of kitchen and coffee shop operations for a mission-driven organization. This role combines culinary expertise, operational oversight, and team leadership to deliver high-quality food and beverages, exceptional customer service, and a positive work environment. The ideal candidate is proactive, organized, and treats the business with ownership and accountability.

Key Responsibilities

• Prepare and serve high-quality pizzas, café menu items, and beverages
• Oversee daily kitchen and coffee shop operations, improving efficiency and quality
• Develop new menu items, specials, and catering offerings
• Maintain a clean, safe, and organized kitchen and café
• Supervise, train, and mentor staff and volunteers
• Manage scheduling, POS systems, inventory, ordering, and vendor relationships
• Track sales, expenses, and operational metrics; assist with budgets and pricing
• Support events, catering, and organizational programs
• Engage with the local community to promote the café and drive customer traffic and sales
• Identify and implement marketing and outreach opportunities to increase visibility and revenue
• Foster a positive, team-oriented culture while leading by example

Qualifications

• Experience managing a commercial kitchen or food service operation
• Experience in café or coffee shop environments preferred
• Leadership or supervisory experience
• Knowledge of food safety (ServSafe or willingness to obtain)
• Strong organizational skills, multitasking ability, and customer-focused mindset

Working Conditions

• Fast-paced, hands-on environment with frequent standing and lifting (~40 lbs)
• Some evenings may require extended hours

Why This Role is Unique

• Opportunity to run and grow a café-style business
• High ownership and autonomy in daily operations
• Direct impact on team members through mentorship and workforce development
• Work in a mission-driven organization focused on real community change

Our Mission
To elevate our community by empowering our neighbors to reach their full potential.

Our Vision
For every individual to know hope, dignity, and purpose through the love of Jesus.

We are a mission-driven organization focused on real community change—walking alongside individuals and families as they build sustainable, thriving lives.

Why Join Our Team
We believe in caring for our team as well as our community. Our benefits are designed to support rest, growth, and long-term sustainability in your work and life:

• Generous Paid Time Off:
  • 120 hours of PTO in your first year
  • 160 hours of PTO after 5 years
  • 200 hours of PTO after 10 years
• Monthly Day of Solitude (1 paid day each month to rest and recharge)
• Flexible work schedule (some evenings may be required)
• 2-month paid sabbatical every 5 years
• Medical insurance with 75% of premiums covered by the employer
• Dental and vision insurance
• Employer-paid life insurance

Join a team where your work has purpose, your growth is valued, and your impact reaches far beyond the workplace.

NOTICE:  This job description is provided as a general summary of common job duties performed by individuals assigned this job title.  It is not all-inclusive, nor is it intended to create a contract, written or implied, between employees and Elevate Branson, nor does it in any way alter the employment-at-will relationship that exists between employees and Elevate Branson.  As a condition of employment, all Elevate Branson employees are expected to perform job duties assigned by Elevate Branson management even when such duties are not included in their job description.