Assistant Manager - QSR / Fast-Casual

Job Description

Job Description

We are seeking a high-energy, hands-on Assistant Manager to join a growing quick-service restaurant concept in Brockton, MA . This is an excellent opportunity for an experienced Shift Leader, Assistant Manager, or AGM who is ready to take on greater leadership responsibility in a fast-paced, high-volume restaurant environment .

The ideal candidate is a strong people leader who can confidently direct a team, maintain accountability, make decisions under pressure, and help develop future Shift Leaders and management talent.

Key Responsibilities

• Lead and direct restaurant operations during assigned shifts.
• Provide clear direction, coaching, and accountability to team members.
• Maintain a strong leadership presence, particularly during evening and weekend shifts .
• Help build and develop a strong team of Shift Leaders and hourly employees.
• Address performance issues directly and professionally when necessary.
• Make proactive operational decisions and respond effectively to changing business needs.
• Oversee cash handling, opening/closing procedures, and daily shift execution.
• Assist with employee scheduling and staffing needs.
• Support inventory management and product controls.
• Maintain food quality, cleanliness, safety, and service standards.
• Ensure team members follow company procedures and operational standards.
• Help create a positive, productive, and accountable restaurant culture.
• Support the General Manager with day-to-day operations and special initiatives.

Ideal Candidate Profile

• Previous restaurant management experience required — Shift Lead, Shift Manager, Assistant Manager, or AGM experience is preferred.
• Experience in a QSR, fast-casual, or other high-volume restaurant environment strongly preferred.
• High-energy and comfortable working in a fast-paced operation.
• Able to effectively multitask and manage several priorities at once .
• Strong communication and direction-giving skills.
• Confident leading a team and holding employees accountable.
• Comfortable having direct conversations and addressing performance issues when necessary.
• Proactive decision-maker who takes ownership rather than waiting to be directed.
• Highly dependable and punctual — reliability and attendance are critical .
• Strong team-building and employee-development skills.
• Professional, mature, and serious about building a long-term career in restaurant operations.

What We're Looking For

We are looking for someone who is ready to lead from the floor , not simply manage from the office. The right candidate will be visible during busy shifts, hold the team accountable, develop employees, and help create a stable and high-performing restaurant operation.

If you are an experienced restaurant leader who thrives in a high-energy, high-volume environment and wants a clear path toward General Manager, this is an excellent opportunity to grow with an expanding restaurant organization.

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.

Company Description

The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.