Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Life insurance
• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in June 2008 and is a close-knit, high-performing team of five. With a background in agriculture and sales, I bring a strong work ethic and results-driven mindset into the way we serve our customers and support our team.

I’m a graduate of Purdue University and have been married for 42 years. I’m proud of my family, which includes four children and five grandchildren. Throughout my career, I’ve been honored as a four-time Chairman’s Circle qualifier and a President’s Club recipient, reflecting a consistent commitment to excellence.

We stay connected to the community through involvement in initiatives like local community gardens and other outreach efforts.

For our team, we offer life insurance, a health stipend, a 401(k), and reimbursement for licensing costs to support your growth and long-term success.

Our office culture is efficient, self-motivated, and built around high standards of service. We take pride in being highly responsive to our customers and continuously looking for ways to better meet their needs. We’re looking for someone who wants to build a long-term career - someone driven, accountable, and committed to growth. Our goal is to create an environment where team members are supported, successful, and positioned to achieve strong earning potential.

ROLE DESCRIPTION:
Jeff Kolp - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.