Clinical Program Coordinator (Nursing) - Primary Care Shepard Park

Job Title: Clinical Program Coordinator – Primary Care (Shepard Park, 260000WJ) Primary Location: District of Columbia – Washington. Work Location: CN Hospital (Main Campus), 111 Michigan Avenue NW, Washington, DC 20010. Position Status: Regular – Full Time. Shift: Day. Work Schedule: 8:00 AM – 4:30 PM. Description The Clinical Program Coordinator will successfully complete the hospital and nursing orientation at CNMC. Will coordinate nursing care and services for patients and family members in specific healthcare specialty encounters by telephonic, electronic, in person, and/or by mail. Will consult with physicians and other healthcare providers to resolve health concerns. All nursing practice is based on the legal scope of practice, national and specialty nursing standards, CNMC Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. CNMC supports the development of RN relationships within the community, specifically those relationships associated with the health and well‑being of the community at large. Responsible to lead the activities of the patient care delivery team for a specific patient population. Provide continuous accountability to assess, plan, implement, and evaluate clinical care and ensure that continuity of care is maintained. Qualifications Minimum Education : Bachelor's Degree (Required) Minimum Work Experience : 5 years of nursing experience, minimum of one year of recent pediatric experience in a comparable setting, minimum of 1 year of demonstrated nursing leadership experience (for example as a charge nurse, educator, preceptor, council chair/member, advancement on the clinical ladder, or comparable positions). (Required) Functional Accountabilities Professional Practice Participate in/support Shared Nursing Leadership. Contribute to the sustainability and advancement of nursing excellence, which translates into ongoing Magnet designation. Participate, contribute to internal/external committees, professional organizations, community activities. Accountable to support/participate in the Division of Nursing’s performance improvement process. Identify, define, and report on measures consistent with Nurse Sensitive Indicators (NSIs) for Ambulatory Nursing Practice. Integrate evidence‑based practice and research into practice. Assist physicians and other professional providers to maintain appropriate cost and desired patient outcomes. Safety Speak up when team members appear to exhibit unsafe behavior or performance. Continuously validate and verify information needed for decision making or documentation. Stop in the face of uncertainty and take time to resolve the situation. Demonstrate accurate, clear and timely verbal and written communication. Actively promote safety for patients, families, visitors and co‑workers. Attend carefully to important details – practicing Stop, Think, Act, and Review to self‑check behavior and performance. Patient Family‑Centered Care Plan to consult and collaborate with patients, families, physicians, nurse practitioners, physician assistants and other professional colleagues; involve patients and families in shared decision‑making, advocate for patient and family, and access relevant health services. Responsible and having the authority and accountability for clinical care for a specific patient population and area workflow; develop pertinent goals based on patient responses to illness, health promotion and program outcomes; implement suitable, evidence‑based nursing interventions; provide careful and complete documentation of care provided. Use the nursing process in the clinic setting and in tele‑health services to assess patient problems and concerns; critically analyze and integrate subjective and objective data. Provide health education based on the patient/family learning preferences throughout a patient’s disease trajectory or health promotion; utilize expertise in cultural competency to enhance relationships, processes, and outcomes for patients and families. Engage opportunities to act in the best interest of the patient/family, building trust and confidence, while upholding moral and legal standards of due care. Coordinate mechanisms across systems, institutions, and community to provide continuity of care for wellness needs or health concerns; direct and participate in the development of patient care policies and protocols to advise and guide practice. Resources and Work Environment Establish and maintain medical equipment and supplies, including a plan to promote safe and effective use of equipment. Ensure regulatory requirements are met and area is in a constant state of readiness in the area of practice; keep updated on the application of health informatics systems such as diagnosis and treatment technology linked to patient care. Apply knowledge of operations, financial principles, and resources to ensure quality and appropriate care services are delivered in a cost‑effective and safe manner. Responsible to enhance knowledge, skills and abilities in clinical, legal, regulatory, and cultural competence associated with the patient population and community relevant care. Employ critical attributes of effective collaboration to create, promote, and maintain an environment that supports successful partnership and high performance team outcomes. Partners for Excellence Facilitate interdisciplinary patient care rounds/conferences to review treatment goals and optimize outcomes. Ensure time, schedule and alternate coverage accuracy in meeting patients/families’ care and personal needs; participate in cross‑coverage of other areas when special needs arise. Direct the flow of patients and staff to assure patients are adequately managed and the care environment runs smoothly. Work in collaboration with professional staff including RNs, LPNs, PCTs and other unlicensed assistive personnel as manifested in the state practice act/guidelines and CNMC job descriptions. Communicate and escalate clinical/administrative issues as appropriate to the levels of individuals assigned for resolution. Participate in the peer review for staff. Organizational Accountabilities Anticipate and respond to customer needs; follow up until needs are met. Demonstrate collaborative and respectful behavior. Partner with all team members to achieve goals. Receptive to others’ ideas and opinions. Contribute to a positive work environment. Demonstrate flexibility and willingness to change. Identify opportunities to improve clinical and administrative processes. Make appropriate decisions using sound judgment. Use resources efficiently. Search for less costly ways of doing things. Speak up when team members appear to exhibit unsafe behavior or performance. Continuously validate and verify information needed for decision making or documentation. Stop in the face of uncertainty and take time to resolve the situation. Demonstrate accurate, clear and timely verbal and written communication. Actively promote safety for patients, families, visitors and co‑workers. Attend carefully to important details—practicing Stop, Think, Act, and Review to self‑check behavior and performance. Equal Employment Opportunity Statement Children’s National Hospital is an equal‑opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. Drug‑Free Workplace Policy The policy of Children’s National Hospital to ensure a drug‑free work environment prohibits the use, possession, or distribution of controlled substances. The hospital enforces a drug‑free policy, including prohibiting recreational or prescribed marijuana, notwithstanding its legal status in the District of Columbia. #J-18808-Ljbffr Children's National Medical Center