Patient Services Manager 1

Role Overview Grow your career and develop a team that shares your desire to make a difference! Sodexo is seeking a Patient Services Manager 1 at UnityPoint Health‑Finley Hospital allocated in Dubuque, IA. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well‑being What You'll Do evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery collaborate with clinical, food service, and interdisciplinary teams to enhance the patient experience perform tray assessments to ensure food quality and presentation and tray accuracy exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits perform management functions that include direct supervision of hourly associates including employee development What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement What You Bring excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies knowledge of nutrition and specialized diets and experience with oversight of diet offices is a plus strong management skills, preferably in healthcare Qualifications & Requirements Minimum Education Requirement - Associate's Degree or equivalent experience We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr