Director of Customer Care & Experience

$156.9k - $247k

Merck & Co. Inc

Merck & Co. is seeking a Director of Customer Care based in Omaha, NE, to transform its Customer Care organization. This role involves shaping the customer experience strategy, ensuring seamless transitions, and managing vendor relationships for optimal service delivery. The ideal candidate will possess extensive experience in customer care operations, especially within SAP systems, and have a proven track record of leadership and people management. The position offers a competitive salary range of $156,900.00 – $247,000.00, in addition to a comprehensive benefits package. #J-18808-Ljbffr

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Vacancy posted 11 hours ago

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