Senior Tech Support Engineer: Escalations & Solutions Lead
Sharp Business USA
Sharp Business USA is seeking a technical support specialist to coordinate customer service escalations and provide exceptional support to both internal and external customers. This role requires a bachelor's degree in computer science or a related field, along with 3-5 years of technical experience. Key responsibilities include diagnosing hardware and software issues, coaching front-line agents, and analyzing support data. Employees enjoy comprehensive healthcare, retirement plans, and a dynamic company culture focused on innovation. #J-18808-Ljbffr Sharp Business USA
Vacancy posted 5 days ago
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