Fleet Support Specialist (Contract)

Fleet Support Specialist

Location: Foster City, CA - Onsite

Pay Rate: $40.75/hour

Full-Time (30+ hours/week)

Shift: SundayThursday, 8:00 AM4:30 PM

Job Overview

We are hiring a Fleet Support Specialist to support fleet scheduling, vehicle health tracking, maintenance coordination, documentation, and operational dashboards. This role is critical to ensuring fleet readiness, repair efficiency, and end-to-end traceability across hardware and software operations. You will work cross-functionally with Fleet Operations, BaseOps, Maintenance & Repair, Engineering, and EHS teams in a fast-paced, onsite environment.

Key Responsibilities (Must Have)

• Coordinate vehicle repair scheduling and optimize repair turnaround time
• Monitor current and historical fleet health, open issues, and maintenance status
• Create and maintain accurate fleet records, repair logs, and maintenance documentation
• Generate daily, weekly, monthly, and quarterly fleet performance reports
• Perform quality inspections on repair orders to ensure compliance with company standards
• Support parts ordering, availability tracking, and inventory coordination
• Close feedback loops between repair outcomes, product design, and operations teams
• Conduct monthly shop safety inspections and submit findings to EHS
• Interface with multiple internal systems to manage work orders, tickets, and maintenance workflows
• Systems, Tools & Technical Tasks
• Create and manage Jira tickets, Confluence documentation, and internal dashboards
• Generate SERVO Work Orders (WO) and link to BaseOps Jira tickets
• Create SAP Manufacturing Orders (MO) and manage parts requests
• Track parts installation, dismantling, and Bill of Materials (BOM) updates
• Manage parts requests via LOGX, AHMO Service Help Desk, and Slack channels
• Log maintenance activities using VH6B2, VH6B3A, VH6B3B Maintenance systems
• Support vehicle calibration requests, TVR2 ticket creation, and vehicle move requests
• Ensure end-to-end traceability from issue identification through resolution

Required Qualifications (Nice to Have)

• 12 years experience in a fast-paced service, operations, or automotive environment
• Familiarity with automotive repair processes and vehicle maintenance fundamentals
• Strong organizational skills with the ability to manage multiple workflows simultaneously
• Experience working with ticketing systems, work orders, and operational tools
• Excellent written and verbal communication skills
• Valid driver's license with a clean driving record
• Ability to pass a background check and drug screen
• Willingness to travel up to 50%, as needed

Preferred Qualifications

Experience in automotive service operations, fleet operations, or repair shops Proficiency with Jira, Confluence, Google Workspace, and Microsoft Office Experience supporting cross-functional engineering and operations teams Exposure to autonomous vehicles, EV fleets, or advanced mobility platforms

How to Apply

Submit your updated CV and complete the screening questions. Qualified candidates will be contacted quickly through our automated process. #LI-DNI