Operations Supervisor

Job Description

Established in 1978, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the USM team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices, which have earned them both acclaim and recognition amongst industry partners. With 700+ team members across 11 locations nationally, the company’s commitment to excellence is reflected in its award-winning history, as well as an outstanding client retention rate across thousands of customers throughout North America. Equally as important is the expansion of the team’s focus on philanthropy, sustainability, diversity and carrying out our corporate mission: making a positive impact on the lives of others . USM is proud to make a difference for its customers, partners, team members, communities and the planet as it continues to drive its expansion forward for the next forty years and beyond.

USM is looking for purpose-driven individuals who seek to utilize their unique traits and attributes to make a positive impact on the company and further our mission. Team members at United are driven to achieve results and are tenacious in the face of challenges. They are humble and intellectually curious, seeking the ability to roll up their sleeves and “get their hands dirty” to solve complex problems while maintaining the motivation to develop both personally and professionally. Lastly, collaboration is vital to our business and line of work; therefore, our team members must be able to communicate and build relationships with multiple cross functional departments across the organization.

Position Overview

The Bilingual (Spanish) Operations Supervisor supports the Operations Manager overseeing and directing the various Operations Team Members who are responsible for sorting and separating raw materials. This individual’s main priority will be to initiate process improvement and leadership of his or her area of assigned responsibility. Reports directly to the Operations Manager and oversees his or her specific department of team members.

Summary of Responsibilities

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• Operates the facility in full compliance with USM’s Safety Program, EPA Regulations, & OSHA Standards; coordinates any other facets of the program with outside safety consultants while helping to facilitate ongoing training with an in-house safety liaison
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• Supports all Wire Processing and De-Ox related activity
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• Develops the strategic thought process and intuition of the key team members who lead each department; this will encompass developing a thorough operator training program in the future
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• Implements policy in reference to attendance, punctuality, and equipment damage and disciplines, when necessary, if expectations are not met
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• Understands our feedstock by given customer segments: Manufacturing, Demo & Contractors, Facility, Scrap Recyclers, Recycling Center, Obsolete / Repair Service Centers and Utilities
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• Coordinates cost effective preventative maintenance, and overall upkeep of operations; upholds pre-inspection system standards and other proactive measures
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• Responds to Sales Team inquiries regarding the scope of our services and overall capabilities
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• Possesses the vision to profitably expand volumes and help grow the business into the future
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• Establishes low turnover due to a superior workforce
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• Supports development of risk mitigation initiatives
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• Coordinates efficient day to day operations, scheduling and staffing logistics of his or her area of responsibility
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• Identifies challenges, increases efficiencies and oversees the entire operation
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• Creates and manages performance management and improvement tracking systems
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• Performs new team member orientation, training & development logistics and recordkeeping
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• Assists with team member relations
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• Participates in cross functional committee facilitation
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• Supports companywide communication and strategic initiatives (ISO 14001 / RIOS)
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• Ensures team member safety, welfare, wellness, health reporting and services
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• Must demonstrate competency in all aspects of the job and company objectives
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• Demonstrates understanding of company policies, rules and trainings
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• Other duties as assigned
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The Operations Supervisor contributes to the accomplishment of Operations practices and objectives that will create a team oriented and high-performance culture. The following represent a more detailed description of the expectations for the individual in this role:

Scope and Responsibility of Position: Develops a cohesive team that facilitates delivering marketing commitments on a consistent basis; coordinates all maintenance activities related to machinery, plant equipment / building, and spare parts; develops a production schedule that helps maximize throughput while reducing cost per pound; strives to minimize downtime, with the exception of required maintenance related activity; participates in Night Shift “checks and balances”, ensuring coordinating activities and crossover.

Leadership Role: Leads by example; provides training, support, and positive reinforcement to all team members; provides cross training, nurturing, and feedback that enable individuals to rapidly develop; executes timely employee reviews of all personnel; exhibits professional communication at all levels within organization; possesses a sense of urgency related to completing all committed orders on a timely basis; provides critical feedback on material recoveries and processing limitations; execution needs to be cognizant of our SWOT’s (Strengths, Weaknesses, Opportunities, & Threats); builds a related network that can be leveraged for expertise, guidance, opportunity, and outsourcing knowledge is beneficial.

Meet or Exceed Department Goals: Efficient production and timely delivery of quality products; consistent low-cost production in a safe environment; activities aligned with Operations Manager in regards to capital projects and overall operations; works with Operations Manager to develop concise cost structures and production standards while establishing an incentive program that rewards operational excellence.; consistently delivers production numbers in our current reporting format; executes prompt/accurate receiving reports and load recoveries; understands our material disposition and commodity markets.

Required Characteristics

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• Fluency in English; working knowledge / basic communication in Spanish
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• College degree or equivalent related job experience preferred
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• Experience in the metal industry/ manufacturing / heavy industrial environment preferred
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• Possess a basic understanding of how a company operates financially
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• Ability to be “hands on” while training and supporting direct reports
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• Participates in personal ongoing development
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• The Company desires a candidate who has shown a stable job history, dependable attendance practices and whose references can state is a trustworthy individual
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• Ability to work in various environmental conditions such as extreme heat or cold, dusty, dirty and/or wet conditions
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• Candidate must pass a pre-employment physical, background and credit check
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• Able to fulfill flexible scheduling requirements as determined by the manager and / or business needs of the operation
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Minimum Safety Training Requirements

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• Basic on-the-job training that satisfies the Primary Objectives of the specific position (as noted above)
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• US-SOP-01 United in Safety Manual
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• US-F11 QEH&S Policy
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• US-SOP-03 Team Member Handbook
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We strive to demonstrate our Core Values in all positions at USM:

Trust ● Commitment ● Loyalty ● Passion ● Respect● Service ● Performance

USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Experience Team at View email address on ziprecruiter.com. The decision on granting reasonable accommodation will be made on a case-by-case basis.