Maintenance Manager

Maintenance Manager opening at our Park Terrace community located in the Norfolk, VA area.

As Service Manager, you'll play a key leadership role in establishing maintenance standards and operational excellence from day one. This position is ideal for someone who takes pride in their work, leads with accountability, and enjoys mentoring a team in a fast-paced-lease-up environment while helping shape the long-term success of a community.

About Us:

Founded in 1906, S.L. Nusbaum Realty Co. is one of the largest real estate development companies in the southeastern United States. We are a well established, highly respected, Virginia based company that manages over 30,000 multifamily units throughout the mid-Atlantic region. We offer a full spectrum of real estate services, including multifamily, office, industrial, retail, land and investment sales and leasing, third party property management, mixed-use development, commercial development, multi-family development, apartment leasing and a full menu of financial services. S.L. Nusbaum Realty Co. has developed, managed, sold and leased millions of square feet of all property types throughout Virginia with a main focus in the Hampton Roads and Richmond area markets.


Why work with us?

• Consistently named one of Hampton Roads' Top Workplaces by Inside Business, reflecting the dedication, talent, and commitment of our outstanding team.
• Proud multi-year recipient of CoVa BIZ Best of Business (BOB) Gold Awards in three distinct categories: Best Property Management, Best Commercial Property Management, and Best Commercial Real Estate Company.
• Recognized as a National Apartment Association (NAA) Top Employer for five consecutive years.
• Honored as one of the 50 Most Community-Minded Companies in Hampton Roads by The Civic 50 Hampton Roads, recognizing our strong commitment to community engagement and corporate responsibility.
• We offer a robust training program designed to equip team members with the knowledge, skills, and support needed to succeed and grow in their roles.
• We provide exceptional career growth opportunities, empowering team members to advance professionally through clear development paths, ongoing training, and internal promotions with great support from our community teams

JOB TITLE:

Service Manager

REPORTS TO:

Community Manager

SUPERVISES:

All Service Personnel

POSITION TYPE:

Exempt/Non-Exempt, the duties and responsibilities of this role may vary based on the specific assignment, department, or division within the organization. These differences may be significant enough to impact the employee's classification under the Fair Labor Standards Act (FLSA). The position may be classified as either exempt or non-exempt based on the nature of the duties performed and the level of responsibility associated with the role.

SUMMARY OF POSITION:

Responsible for planning, organizing, and directing the general maintenance functions for the property to ensure the residents a clean, safe, comfortable, and attractive place to live. Also responsible for maintaining the property assets. This position is considered an essential function to the operation of the community therefore, consistent attendance is an essential function of this position, as it directly impacts the employee's ability to perform their duties effectively and ensures proper workflow and communication within the team.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Abides by Fair Housing Laws.
• Supervises and participates on-site in the general maintenance and repairs of the properties assigned, including heating and air conditioning units, plumbing, electrical repairs, mechanical repairs, appliance repairs, painting, carpeting, carpentry work, window repairs, and grounds maintenance.
• Organizes all turnover activities and preventive maintenance work; prioritizes work from work orders.
• Orders supplies and maintains an inventory of maintenance supplies.
• Ensures the proper use of potentially dangerous products and chemicals.
• Oversees work done by outside contractors and inspects all work completed on property; takes corrective actions when warranted by employees.
• Trains subordinate staff.
• Participates in the selection of outside contractors and schedules contractors.
• Issues purchase orders and processes invoices.
• Other duties as assigned.

OCCASIONAL FUNCTIONS:

• Mending Fences
• Cutting Keys
• Trash Pickup
• Lawn Care
• Swimming Pool Cleaning
• Shampooing Carpets

POSITION REQUIREMENTS / QUALIFICATIONS:

• Ability to read and write English.
• Prior experience reflecting overall general mechanical aptitude and ability.
• Valid Driver's License (if operating a vehicle)
• EPA Certificate for Freon Recovery; HVAC Certificate.
• Current Fair Housing Certification

PREFERRED SKILLS/ABILITIES:

• Advanced training, such as that obtained from a mechanical/supervising trade or technical school.
• Prior experience as Service Manager for a multi-unit property.

PHYSICAL ACTIVITIES/EQUIPMENT USED:

• Physical Activities up to and including walking, bending, stooping, reaching, kneeling, crawling, stretching, climbing stairs or ladders, and standing for periods of time.
  1. Exposure to inclement weather, noise, dust, heat, and mechanical equipment.
  2. Exposure to potentially dangerous products and chemicals.

• Heavy Lifting.
• Key-cutting machine, hand tools, mechanical equipment, electrically powered construction equipment, lawn care equipment; phone.

GENERAL:

• Hours worked will coincide with the hours of operation in the community. This position may be required to respond to after-hours emergency calls; may be placed on a rotating schedule to respond to evening, weekend, and holiday service calls.

Benefits:

• Paid Time Off
• Paid Holidays
• Medical, dental and vision insurance
• 401(k) Enrollment Opportunity with employer match
• Employer Paid Basic Life and Short-Term Disability
• Potential opportunity for savings in rent (property and ownership specific)
• Cell Phone Allowance
• Pet Insurance
• Paid Volunteer Hours
• And more!

To explore all career opportunities with SL Nusbaum in locations in MD, VA, NC, SC, and D.C. - click here: