Continuous Improvement Specialist
SSM Health
It’s more than a career, it’s a calling. MO-SSM Health St. Mary’s Hospital - St. Louis Worker Type Regular Job Highlights Join a team where your work matters, every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact. As a Continuous Improvement Specialist , you’ll help transform the way healthcare is delivered by partnering with leaders and frontline teams to identify opportunities, solve complex challenges, and implement sustainable improvements. In this role, you’ll utilize data, process improvement methodologies, and collaborative problem-solving to streamline workflows, enhance operational performance, improve patient and caregiver experiences, and support organizational excellence. You’ll facilitate improvement initiatives, analyze performance metrics, lead change efforts, and help teams achieve measurable results that advance our Mission and strategic priorities. This is an exciting opportunity for a proactive, analytical professional who is passionate about driving meaningful change and making healthcare better for the patients and communities we serve. Scheduling & Logistics The position is fully onsite. Work schedule is Monday through Friday, 8:00 AM to 4:30 PM. There is no on‑call requirement. The job location is St. Mary’s Hospital - St Louis, MO Skills & Matching Criteria Curiosity Problem-solving mentality Comfortable speaking and working with leaders Self-starter Comfort with ambiguity Willingness to travel (10%) Data savvy; Proficiency with technology (Excel, Power BI, QlikView, or other analytic tools) Process improvement experience Job Summary Supports assigned areas through the coaching and development of functional and front line leaders on the administration, deployment and technical aspects of organization’s operating model. Works closely with assigned leadership to surface needs and plan appropriate responses. Facilitates activities based on needs, and delivers educational content to leaders and teams related to operating model and CI methodology. Assists in identifying, monitoring and mentoring leaders to improve outcomes using systems and elements in the operating model. Job Responsibilities and Requirements Primary Responsibilities Serves as a coach to departments and/or functional leaders on the implementation and deployment of organization’s operating model. Builds a culture of continuous learning and enablement through the deployment of organization’s operating model. Supports curriculum development through observation, providing formal and informal feedback. Coordinates and leads key improvement initiatives while acting as a coach to internal teams; coordinating workshops, team trainings, and openly sharing technical expertise related to operating model to ensure continued adoption of the systems and elements. Coaches and develops a problem-solving culture at all levels of the organization. Facilitates in-person or virtual “train the trainer” sessions in a professional, articulate manner that clearly demonstrates mission and values. Performs other duties as assigned. Education Bachelor’s degree or equivalent combination of education and experience Experience One year of experience in a professional setting Physical Requirements Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. Required Professional License And/Or Certifications None Department View phone number on click.appcast.io Continuous Improvement STL/So ILL Work Shift Day Shift (United States of America) Scheduled Weekly Hours 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more. #J-18808-Ljbffr SSM Health
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