Software Engineering - UC Contact Center Developer

Temporary

Solomon Page

Our client is looking for a Full-Stack Developer to join our Unified Communications & Collaboration team! In this role, you’ll build and enhance web-based tools, APIs, and integrations that power our contact center operations and improve agent productivity at scale.

Plantation, FL or Dallas, TX
Pay Rate Range - $60-65/HR on W2 (NO C2C)

Responsibilities:

Develop and maintain web-based tools and platform integrations for contact center systems
Build and optimize APIs and backend services to support scalable workflows
Design solutions to automate processes and improve agent experience
Work with CI/CD pipelines and infrastructure-as-code to modernize development workflows
Integrate systems using internal and external APIs
Support and enhance Genesys Cloud CX (functions, flows, APIs)

Required Qualifications:

3–5 years of experience as a full-stack developer
Strong programming skills in TypeScript, JavaScript, Python, or Go
Frontend experience with React (or similar modern framework)
Backend experience with Node.js, Python, Java, or similar
Experience building and consuming RESTful APIs and integrations
Familiarity with CI/CD tools (GitHub Actions, Jenkins, AWS, etc.)
Experience with Docker and Infrastructure-as-Code (Terraform, CloudFormation)
Hands-on experience with Genesys Cloud CX (flows, functions, APIs)

Nice to Have:

Experience with WebRTC, SIP, or VoIP systems
Exposure to contact center analytics and reporting tools

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.

Opportunity Awaits.

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Vacancy posted 11 days ago

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