Operations Supervisor - 1st Shift

Operations Supervisor - 1st Shift

As a front-line supervisor on our operations team, you will be responsible for supporting the Production Manager in the day-to-day operations in our food-based fulfillment center. The Production Supervisor is accountable for meeting or exceeding all operational goals through strong interpersonal communication, strategic planning, and a commitment to excellence. The ideal candidate builds strong professional relationships across departments, is an agent of change, and prioritizes the safety of both our team and our customers. To perform this job successfully, an individual must be able to perform each essential duty within the warehouse satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Responsibilities

• Maintain a Safety-First culture in our food-based Fulfillment Center (FC). Responsible for meeting site environmental, health, quality & safety performance metrics. Maintains or exceeds the requirements and standards of OSHA, AlB, GMP, HACCP, FSSC, and FDA.
• Monitor and assess team performance against established KPIs. Implement strategies to improve productivity, efficiency, and overall operational excellence.
• Foster a collaborative and transparent environment, ensuring information flows effectively across departments.
• Uphold and enforce safety and quality protocols within the facility. Conduct regular safety training sessions and inspections to maintain a secure working environment.
• Optimize the allocation of resources, including manpower and equipment, to meet operational demands efficiently. Collaborate with other departments to ensure smooth workflows.
• Lead and mentor front-line operations staff, fostering a culture of continuous improvement, accountability, safety, and teamwork. Provide coaching and support to enhance individual and team performance.
• Ensure that team members are equipped with the necessary skills for success. Identify training needs within the team and coordinate with our HR and Learning teams to implement training programs.

Skills, Knowledge and Expertise

You are:

• Able to adapt to changing priorities, delegate, and manage time efficiently
• Strong team management skills with ability to lead large teams
• Safety-focused with strict adherence to company standards and safety procedures
• Able to analyze problems and strategize for improved outcomes
• Able to physically stand, bend, squat, and lift up to 50 pounds with or without accommodation

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k)
• Annual Misfits grocery box credit of $1200 paid in weekly installments
• Life insurance
• Paid vacation time
• Paid holidays
• Paid sick days
• Commuter benefits
• Schedule: Sunday-Wednesday 2:30pm-1:00am

About Anne Arundel Workforce Development Corporation (AAWDC)

AAWDC is a nonprofit corporation that provides innovative, high-quality workforce development services to Anne Arundel County businesses and residents. We are the bridge between understanding the workforce and talent development needs of local and regional businesses and preparing individuals to meet their full career potential. Our Business & Industry Solutions team provides various services to the local business community, and one of them is recruitment assistance. Therefore, the job postings in this section are not directly associated with our organization; instead, they are featured here as a service for one of our business partners.

Our Hiring Process

Stage 3: Referred to Business

Stage 4: Interview

Stage 5: Hired

Stage 1: Applied

Stage 2: Review

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