Counter Associate

COUNTER ASSOCIATE Be a part of a great team with growing opportunities! Painters Supply and Equipment Company has been in business since 1952, and is one of the fastest growing coatings distributors in the United States. Job Type: Full‑time Description We are seeking a Counter Representative for our location. This position will be responsible for performing customer service activities within a store environment, selling product to walk‑in customers and proactively calling preferred end‑user customers. This role involves a heavy focus on automotive and specialty coatings as well as associated products and equipment. Job Duties Performs customer service activities including receiving and entering telephone orders, answering questions, and tracking order status and product shipments Performs counter sales serving in‑store customers Mixes paint and prepares customer orders for delivery/pick‑up Reconciles inventory and stocks merchandise in store Provides sales support to outside sales team Maintains customer records and files, including accurate account setup and pricing Prepares paint orders, including mixing, utilizing standard formulas and custom formulas Clean and maintain all areas and equipment as assigned, ensuring maintenance of mixing equipment as needed Conducts self in a professional manner to ensure customers’ quality and service expectations are met Maintains Color Room records, including non‑conformance report, tint usage, can usage, mis‑tints, etc., and performs necessary inventory transfers Additional Duties Full knowledge to perform duties of other role functions as assigned Assist with inside customer service, as needed, including servicing customers and/or processing their orders Answers incoming telephone calls in a professional manner, answers all inquiries and/or takes customers orders Properly dispose of waste materials and product in compliance with company and governmental regulations Qualifications High School Diploma/GED required 1+ year(s) of Customer Service, Inside Sales, or Counter Sales preferred Team player with great customer service skills Clean driving record and valid license Ability to lift at least 50 lbs. Why Work for Painters Supply & Equipment? A great work environment with career advancement opportunities! Benefits Competitive compensation program Generous benefits package available 401(k) program with company match Paid vacation & holidays Weekends off Candidates must submit to a drug screen and meet acceptable Motor Vehicle Report requirements upon hiring process. We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. #J-18808-Ljbffr