Courier Driver - Hiring Immediately
$23.25 - $24 per hourEPIQ LOGISTICS LLC
Pay: $23.25–$24.00 per hour
## Job Description
EPIQ Logistics is an Amazon Delivery Service Partner focused on delivering safe, dependable, and efficient service every day. We are seeking an experienced Amazon DSP Dispatcher to help manage daily delivery operations, support drivers in the field, and maintain strong performance across all routes.
This role requires someone who understands Amazon DSP operations, can work well under pressure, and is comfortable using dispatch systems to monitor progress, solve problems, and keep the team moving throughout the day.
## Position Overview
The DSP Dispatcher is responsible for coordinating daily route activity from launch through completion. This includes preparing for dispatch, monitoring drivers, responding to issues in real time, coordinating rescues, communicating with leadership, and helping ensure routes are completed safely and on schedule.
The ideal candidate is a strong communicator, dependable team leader, and quick problem-solver who can balance driver support, operational needs, and performance expectations in a fast-paced delivery environment.
## Key Responsibilities
Lead daily dispatch operations and support successful route launches
Monitor driver progress, route status, and delivery completion using Cortex
Provide real-time assistance to drivers with rescues, route reassignments, troubleshooting, and delivery-related questions
Track key Amazon performance metrics, including DCR, POD, EOC, safety, and on-time dispatch
Plan and coordinate rescues to help drivers stay on pace and complete routes efficiently
Adjust routes, assignments, and support plans based on operational needs throughout the day
Communicate clearly with Amazon OTR leadership, management, and drivers regarding daily performance and route updates
Ensure all operations follow company policies, safety procedures, and Amazon standards
Support driver coaching, accountability, and performance improvement when needed
Help resolve daily operational challenges quickly and professionally
Maintain accurate records and assist with performance tracking and reporting
## Requirements
Previous Amazon DSP dispatch experience is required
Strong understanding of Amazon Flex, Cortex, dispatch tools, and delivery performance metrics
Excellent communication, leadership, and organizational skills
Ability to manage multiple responsibilities in a fast-paced delivery operation
Strong problem-solving skills and the ability to make quick, confident decisions
Professional and calm approach when handling driver issues or operational changes
Weekend availability and schedule flexibility
Comfortable using computers, tracking data, monitoring route performance, and working with spreadsheets or dispatch systems
Ability to motivate drivers, promote accountability, and contribute to a positive team environment
## Compensation & Benefits
Hourly pay of $23.25–$24.00 per hour
Performance-based bonus opportunities
Paid time off
Health insurance, if applicable
Opportunities for advancement within the company
Job Types: Full-time, Part-time
Work Location: In person
Compensation details: 23.25-25 Hourly Wage
PId5b843c48b17-31181-40737489
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