Provider Relations Manager (Behavioral Health)

Job Description

Job Description

At ERC Pathlight, we're on a mission to change lives—and we're looking for people who feel called to do the same.

As one of the nation's leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You'll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always.

Here, your work matters. Your ideas matter. You matter.

If you're energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Come build hope. Come save lives. Come grow with us.

Required Location: Candidate must currently reside within the East Region territory (PA, NY, NJ, DE, MD, DC, VA, WV, NC, SC, GA, FL, CT, RI, MA, VT, NH, or ME).

Position-Specific Requirement: This role supports ACUTE Center for Eating Disorders & Severe Malnutrition at Denver Health, , the nation's only inpatient medical stabilization program for patients with severe eating disorders, operated in partnership with Denver Health and ERC Pathlight. Due to the highly specialized nature of this patient population and care environment, applicants are strongly encouraged to familiarize themselves with ACUTE prior to applying.

To learn more about the program and patient population served, please visit this site:  

What You'll Be Doing:

Develops and manages a designated territory with the goal of maximizing the healthcare services provided by the ACUTE Center for Eating Disorders and Severe Malnutrition, retaining and gaining new clients and driving census.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops new acquisition sales within an established territory by selling the healthcare services of ACUTE Center for Eating Disorders and Severe Malnutrition, driving sales, increasing brand awareness and growing a territory.
• Accountable for the maintenance and growth of existing accounts within assigned territory.
• Within an assigned territory, drives ACUTE Center for Eating Disorders and Severe Malnutrition census by contacting, developing and maintaining traditional and non-traditional referral business relationships.
• Develops and maintains strong relationships with decision-makers to gain strategic positioning with client.
• Contacts and solicits referrals from prospective clients by cultivating the referral relationship and building a committed referral partner.
• Promotes the utilization of ACUTE Center for Eating Disorders and Severe Malnutrition services by educating the community and acting as a liaison with referral sources.
• Develops and maintains strong strategic referral relationship with targeted referral sources qualified to refer to ACUTE Center for Eating Disorders and Severe Malnutrition.
• Provides accurate reporting and forecasting of identified and proposed opportunities to meet or exceed census goals.

Education Requirements:

• Bachelor's Degree in marketing, business, psychology or the behavioral health field or equivalent degree. (REQUIRED)

License and Certification Requirements:

• Maintain a valid driver's license in state of residency (REQUIRED)

Knowledge, Skills and Abilities (ALL REQUIRED)

• Strong sales background demonstrated by 3-5 or more years account management experience preferably in a healthcare environment.
• Experience with Salesforce.com, proficient in Microsoft Office, PDA/iPhone
• Willingness to travel up to 75% of the time working occasional nights and weekends.

Bonus Incentive: This role is eligible for a bonus incentive plan

The compensation range for this position is based upon candidate experience and market expectations. 

Colorado pay range

$85,000—$110,000 USD

What We Offer  

At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life. 

We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career. 

We also recognize that mental health is part of every person's experience. That's why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home. 

When you thrive, you can do your best work. And your best work changes lives.