MANAGER, TRANSPORTATION PLANNING (SERVICE PLANNING)

This role oversees one of Metro’s Service Areas and is responsible for analyzing operational and performance data to improve the efficiency and effectiveness of transit service. It supports the planning and implementation of service adjustments, including temporary detours, stop relocations, and other operational changes. The position also leads clear, timely communication of service modifications to customers, stakeholders, and internal teams. Additional service planning responsibilities will expand as Metro continues preparing for the LA28 Olympic Games. Conducts and manages complex planning, implementation, funding, and analytical projects and programs May manage staff, consultants, and/or projects Applies, develops, and evaluates analytical, quantitative, and statistical tools and their results Participates in analyzing, developing, and recommending program guidelines, strategies, policies, and procedures Negotiates and executes cooperative agreements and Memorandums of Understanding (MOUs) with various agencies Develops and negotiates scopes of work, supports the solicitation process, and participates on negotiation teams with contractors/consultants Manages vendor performance against agreed contracts to ensure completion of projects within scope, on-time, and within budget for the assigned business unit Develops and monitors forecasts, impacts, and budgets for plans, programs and projects Prepares comprehensive reports, correspondence, and presentations Makes presentations to internal/external stakeholders Participates on/with special task forces, committees, panels, transportation forums, and peer groups Provides technical and policy guidance on Metro plans, programs, and projects Evaluates the costs, benefits, and risks of alternative funding plans, programs, and projects Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees May be required to perform other related job duties A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Urban or Transportation Planning, Engineering (Civil, Transportation, Structural, Industrial, Mechanical, Architecture, etc.), Business, Public Administration, Political Science, Urban Design, Public Policy, Economics, or a related field; Master's Degree in a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience in transportation planning, project management, urban design, transportation system design and research, travel simulation and demand modeling, transportation finance, operations planning, or other related area; some positions in this class may require specialized experience in area of assignment. Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience analyzing large data sets used in conducting transit studies to enhance service efficiency and effectiveness Experience planning, implementing, and monitoring a bus/rail service change program Experience planning and optimizing bus routes to meet community needs, with a strong focus on equity principles, service standards & policies, preferably with transit network planning software to estimate service impacts and required resources Experience preparing detailed, high-level performance reports or similar for internal and external stakeholders Experience developing bus/rail interface plans and/or integrating the bus network with other modes of transportation such as transit on demand Experience communicating service changes including updating transit maps to reflect new and/or updated routes, schedules, and connections Knowledge of Theories, principles, and practices of transportation planning and land use, business, project management, and public administration Applicable local, state, and federal laws, rules, and regulations governing transportation policies Financial, analytical, and statistical methods and procedures Budget and accounts management, forecasting, and linking to funding sources Applicable business software applications Modern management theory Skill in Conducting comprehensive studies and analyses Overseeing multidisciplinary teams Supervising, training, and motivating staff Critical and analytical thinking Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes Exercising judgment and creativity in making decisions Establishing and implementing relevant policies and procedures Communicating effectively orally and in writing Communicating technical information effectively to non-technical audiences Interacting professionally with various levels of Metro employees and outside representatives Mediating and negotiating Ability to Manage multiple priorities and deadlines Think and act independently Represent Metro before the public Prepare comprehensive reports and correspondence Special Conditions This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out Working Conditions Typical office situation Close exposure to computer monitors and video screen Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required NW #J-18808-Ljbffr LA Metro