Customer Service Representative (Phoenix)
Full-time
I3 INFOTEK INC
Essential Duties and Responsibilities include but are not limited to:
- Provide assistance to the injured workers, attorneys, paralegals, insurance carriers, or third party administrators reviewing or printing files.
- Process records request for injured workers, attorneys, paralegals, insurance carriers, or third party administrators reviewing by verifying they are an interested party, and have permission to review records.
- Research claim records on the database, microfiche, and/or microfilm.
- Date stamp all incoming mail delivered to the reception desk and distributing to the appropriate division and/or department.
- Create invoices by completing form with claim information, person receiving copies, and calculating the amount of payment.
- Collect payment for invoices.
- Follow up on payments sending a copy of the invoice with a letter requesting payment.
- Update Claims Division database.
- Participates in Arizona Management System (AMS) and daily Huddle board. Attend staff meetings
Vacancy posted 3 days ago
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