Field Services Supervisor

Dayton, OH 45424 GardaWorld Security Services U.S. Job Description As the Field Services Supervisor in Dayton, OH, you’ll be the vital link between our organization and our customers, ensuring top‑tier customer service and representing GardaWorld as the industry's premier provider of contract security services. We’re looking for someone who can build personal credibility with both internal and external clients through honesty, consistency, and dependability. What’s in it for You Competitive Salary: $22.65/hour + $350 per month auto allowance Work Site: Dayton, OH with daily site checks in surrounding market. Set Schedule: Monday - Friday 8:00 am - 5:00 pm, with flexibility required to pivot to a different shift/occasional weekends Comprehensive Benefits: Medical, dental, vision insurance, 401(k) with employer matching, PTO, paid holidays, disability coverage, life insurance options. Career Growth: Opportunities at GardaWorld. Travel: Daily visits to client sites within the market. Responsibilities Supervise daily security services to ensure high standards. Build and maintain strong relationships with clients and employees, acting as the main point of contact. Meet regularly with clients to address issues, provide updates, and ensure satisfaction. Participate in recruiting, training, and developing staff. Visit and inspect supervisors and security officers to ensure compliance and proficiency. Maintain thorough knowledge of post specifications, emergency procedures, and client policies. Assist in developing staffing schedules, budgets, and payroll. Ensure compliance with all regulations, contracts, and agreements. Recommend improvements for efficiency and service quality. Follow progressive discipline for corrective actions. Perform other duties as assigned. Qualifications Authorized to work in the United States. High school diploma or equivalent. Minimum of two (2) years of security supervisory experience. Valid driver’s license and a driving record that meets company vehicle and insurance eligibility standards. Availability for duties on an as‑needed basis outside standard working hours. Ability to work independently with minimal supervision. Skills & Competencies Security technology proficiency (CCTV, access control, alarm systems). Problem solving & conflict resolution. Knowledge of industry regulations, contracts, and policies. Attention to detail and reporting accuracy. Continuous quality improvement mindset. Equal Employment Opportunity In the United States, GardaWorld Security Services provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. #J-18808-Ljbffr