PERSONNEL ASSISTANT (CIVIL SERVICE) (PROVISIONAL)
$43.93k - $49.14kCity of Buffalo, NY
Salary : $43,930.00 - $49,135.00 Annually
Location : City Hall, NY
Job Type: Full-Time
Job Number: POSTING
Department: HUMAN RESOURCES
Opening Date: 06/03/2026
Closing Date: 6/14/2026 11:59 PM Eastern
Fee: $0.00
RESIDENCE: Residence is a requirement for all positions. In the absence of clear and convincing evidence to the contrary, an applicant shall be deemed a non-resident if he/she cannot show ninety (90) days of continuous and uninterrupted residence in the City of Buffalo prior to filing application. THIS DOES NOT APPLY TO ANYONE APPLYING FOR THE BUFFALO POLICE ENTRY LEVEL EXAMINATION. NO RESIDENCY REQUIREMENT-SUMMER LIFEGUARDS: Due to the nationwide lifeguard shortage, residency is NOT a requirement for the seasonal lifeguard position in the City of Buffalo. Applicants from any nearby municipality are encouraged to apply.
PLEASE TAKE NOTICE THAT THE ORDINANCES OF THE CITY OF BUFFALO MANDATE CONTINUOUS RESIDENCY IN THE CITY DURING YOUR EMPLOYMENT, EXCEPT FOR POSITIONS SPECIFICALLY EXEMPT UNDER STATE LAW.
FEE: WHERE INDICATED, A NON-REFUNDABLE APPLICATION PROCESSING FEE MUST ACCOMPANY YOUR APPLICATION VIA CHECK, CASH OR MONEY ORDER (If using check for payment, your check must clear to complete processing.)
Check with Civil Service office for fee waiver info.
Distinguishing Features of the Class
The work involves responsibility for performing a variety of para-professional tasks in the Civil Service Office such as collecting data, processing forms, rendering assistance to municipal officials and the public, reviewing applications and personnel transactions and maintaining records and files. The work differs from titles in the clerical series in that an incumbent is required to apply acquired knowledges of Civil Service law and Personnel administration to individual situations and exercising independence of judgment. The position is under the direct supervision of a professional personnel employee. Supervision may be exercised over clerical staff
Examples of work (Illustration Only)
Under the direction of the Personnel Specialist II or a designee, performs the following duties:
Prepares requests for examination assistance from New York State Civil Service;
Prepares examination announcements and other recruitment advertisements;
-types exam announcements and performs all related activities such as printing, posting, mailing, etc.;
Performs all activities related to the administration of civil service exams including written, performance, oral, etc.;
-assembles exams, related materials, supplies, etc. as needed for exams;
-assists in the preparation of, and administration of written, oral and performance Civil Service tests;
Maintains roster records, vacancy control cards, personnel folders, employee rosters and other pertinent records related to public personnel administration;
- assists in the certification of payrolls as required by Civil Service law;
Assists in the review of employment and examination applications and notifies applicant of approval or disapproval;
-consults with applicants, department heads and Civil Service Administrator on applicants' qualifications;
-prepares reports and makes recommendations to Civil Service Administrator on same;
Assists in the establishment of eligible lists;
- computes seniority and veterans credits for successful applicants in examinations;
Assists in the maintenance of eligible lists including canvassing individuals to determine interest in the position, processing of individuals and certifying to departments or agencies in accordance with Civil Service law;
Assists in the review and update of job specifications;
Composes and types correspondence and other memoranda from rough copy, drafts, etc.;
Acts as a receptionist, directs callers and supplies information to the public:
- processes applications when required;
Advises departments on personnel matters, problems, etc.;
Assists and trains clerical employees in performance of duties;
Collects and compiles data for special projects, as needed;
Assists Commissioner and Directors as needed;
Performs related duties as required.
Minimum Qualifications
Promotional
Continuous and permanent status in any city department in the clerical or account-clerical service for one year.
In addition, applicants must meet one of the following:
(A) Bachelors Degree from an accredited college or university (any major);
OR,
(B) Associates Degree from an accredited college or university (any major) and two years of full-time experience in personnel work;
OR,
(C) An equivalent combination as defined within the limits of A and B. Open Competitive
(A) Bachelors Degree from an accredited college or university (any major);
OR
(B) Associates Degree from an accredited college or university (any major) and two years of full-time experience in personnel work;
OR
(C) An equivalent combination as defined within the limits of A and B.
Special Requirement for both Promotional and Open Competitive:
Applicants must be able to demonstrate the ability to operate a computer keyboard to produce finished copies such as letters and reports, etc. Personnel work is defined as duties performed by an individual in the areas of recruitment, screening, selection procedures, employee services, maintaining employee personnel and employment records.
THE CITY OF BUFFALO IS AN EQUAL OPPORUNITY EMPLOYER
Additional Information
Working knowledge of the principles and practices of Public Personnel administration;
Good knowledge of office terminology, procedures and equipment;
Ability to understand, interpret and prepare written material;
Ability to learn laws, rules, policies and procedures;
Ability to operate a computer keyboard to produce finished copies such letters, reports, etc.
Ability to communicate effectively in an oral manner;
Ability to supervise a small number of clerical employees;
Ability to handle inquiries from a variety of sources; tact; courtesy; good judgment;
Physical condition commensurate with the demands of the position.
The City of Buffalo's benefit package is designed to give our employees and their love one's, comfort, safety, and stability they need in serving our community each and every day. Our offerings include: -Medical and vision, Dental, Life Insurance (basic) and (supplemental) -New York State Retirement System -Deferred Compensation Plan -Employee Assistance Program for employee/family members -Flexible Spending Accounts -Liberal holidays & vacation -Growth Opportunities and Steady earnings potential
Location : City Hall, NY
Job Type: Full-Time
Job Number: POSTING
Department: HUMAN RESOURCES
Opening Date: 06/03/2026
Closing Date: 6/14/2026 11:59 PM Eastern
Fee: $0.00
RESIDENCE: Residence is a requirement for all positions. In the absence of clear and convincing evidence to the contrary, an applicant shall be deemed a non-resident if he/she cannot show ninety (90) days of continuous and uninterrupted residence in the City of Buffalo prior to filing application. THIS DOES NOT APPLY TO ANYONE APPLYING FOR THE BUFFALO POLICE ENTRY LEVEL EXAMINATION. NO RESIDENCY REQUIREMENT-SUMMER LIFEGUARDS: Due to the nationwide lifeguard shortage, residency is NOT a requirement for the seasonal lifeguard position in the City of Buffalo. Applicants from any nearby municipality are encouraged to apply.
PLEASE TAKE NOTICE THAT THE ORDINANCES OF THE CITY OF BUFFALO MANDATE CONTINUOUS RESIDENCY IN THE CITY DURING YOUR EMPLOYMENT, EXCEPT FOR POSITIONS SPECIFICALLY EXEMPT UNDER STATE LAW.
FEE: WHERE INDICATED, A NON-REFUNDABLE APPLICATION PROCESSING FEE MUST ACCOMPANY YOUR APPLICATION VIA CHECK, CASH OR MONEY ORDER (If using check for payment, your check must clear to complete processing.)
Check with Civil Service office for fee waiver info.
Distinguishing Features of the Class
The work involves responsibility for performing a variety of para-professional tasks in the Civil Service Office such as collecting data, processing forms, rendering assistance to municipal officials and the public, reviewing applications and personnel transactions and maintaining records and files. The work differs from titles in the clerical series in that an incumbent is required to apply acquired knowledges of Civil Service law and Personnel administration to individual situations and exercising independence of judgment. The position is under the direct supervision of a professional personnel employee. Supervision may be exercised over clerical staff
Examples of work (Illustration Only)
Under the direction of the Personnel Specialist II or a designee, performs the following duties:
Prepares requests for examination assistance from New York State Civil Service;
Prepares examination announcements and other recruitment advertisements;
-types exam announcements and performs all related activities such as printing, posting, mailing, etc.;
Performs all activities related to the administration of civil service exams including written, performance, oral, etc.;
-assembles exams, related materials, supplies, etc. as needed for exams;
-assists in the preparation of, and administration of written, oral and performance Civil Service tests;
Maintains roster records, vacancy control cards, personnel folders, employee rosters and other pertinent records related to public personnel administration;
- assists in the certification of payrolls as required by Civil Service law;
Assists in the review of employment and examination applications and notifies applicant of approval or disapproval;
-consults with applicants, department heads and Civil Service Administrator on applicants' qualifications;
-prepares reports and makes recommendations to Civil Service Administrator on same;
Assists in the establishment of eligible lists;
- computes seniority and veterans credits for successful applicants in examinations;
Assists in the maintenance of eligible lists including canvassing individuals to determine interest in the position, processing of individuals and certifying to departments or agencies in accordance with Civil Service law;
Assists in the review and update of job specifications;
Composes and types correspondence and other memoranda from rough copy, drafts, etc.;
Acts as a receptionist, directs callers and supplies information to the public:
- processes applications when required;
Advises departments on personnel matters, problems, etc.;
Assists and trains clerical employees in performance of duties;
Collects and compiles data for special projects, as needed;
Assists Commissioner and Directors as needed;
Performs related duties as required.
Minimum Qualifications
Promotional
Continuous and permanent status in any city department in the clerical or account-clerical service for one year.
In addition, applicants must meet one of the following:
(A) Bachelors Degree from an accredited college or university (any major);
OR,
(B) Associates Degree from an accredited college or university (any major) and two years of full-time experience in personnel work;
OR,
(C) An equivalent combination as defined within the limits of A and B. Open Competitive
(A) Bachelors Degree from an accredited college or university (any major);
OR
(B) Associates Degree from an accredited college or university (any major) and two years of full-time experience in personnel work;
OR
(C) An equivalent combination as defined within the limits of A and B.
Special Requirement for both Promotional and Open Competitive:
Applicants must be able to demonstrate the ability to operate a computer keyboard to produce finished copies such as letters and reports, etc. Personnel work is defined as duties performed by an individual in the areas of recruitment, screening, selection procedures, employee services, maintaining employee personnel and employment records.
THE CITY OF BUFFALO IS AN EQUAL OPPORUNITY EMPLOYER
Additional Information
Working knowledge of the principles and practices of Public Personnel administration;
Good knowledge of office terminology, procedures and equipment;
Ability to understand, interpret and prepare written material;
Ability to learn laws, rules, policies and procedures;
Ability to operate a computer keyboard to produce finished copies such letters, reports, etc.
Ability to communicate effectively in an oral manner;
Ability to supervise a small number of clerical employees;
Ability to handle inquiries from a variety of sources; tact; courtesy; good judgment;
Physical condition commensurate with the demands of the position.
The City of Buffalo's benefit package is designed to give our employees and their love one's, comfort, safety, and stability they need in serving our community each and every day. Our offerings include: -Medical and vision, Dental, Life Insurance (basic) and (supplemental) -New York State Retirement System -Deferred Compensation Plan -Employee Assistance Program for employee/family members -Flexible Spending Accounts -Liberal holidays & vacation -Growth Opportunities and Steady earnings potential
Vacancy posted 15 hours ago
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