Customer Service Gaming Associate

Need a part-time job that’s actually interesting? Knighted is hiring Gaming Associates for a unique role in the casino industry. Fast-paced environment, paid training, flexible schedules, and no two shifts feel the same. As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff. Location: San Bruno, CA Pay Rate: $24 - $26 per hour (the additional $2/hour is for late-night shifts) Work Schedule: Part-time. 3 days per week, 8 hours per shift. Weekday Requirement: Monday to Friday availability is required. Shifts: Be prepared to work a 12 pm - 8 pm shift Training Schedule: 12 pm - 8 pm Click here to watch a video . If the link doesn’t open, you can also find it by searching Gaming Associate on YouTube. Please note: submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application. Qualifications Must be 21 years of age or older Authorization to work in the U.S. Proficient in mental math (addition, subtraction, multiplication, and division) Open availability for the casino's 24/7 hours of operation Ability to pass a lifetime background check, credit check, and drug screen for state licensure Physical Requirements Able to sit or stand at a gaming table for 3 to 4 hours at a time Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping) Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location) Able to see, speak, and hear clearly during gameplay Has necessary vision capabilities: close, distance, color, peripheral, and depth perception Comfortable with direct communication and giving corrections when needed Able to stay focused and manage stress effectively in fast‑paced, high‑pressure environments Why Join Knighted? Comprehensive Paid Training: No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands‑on learning and a clear understanding of the job. Community Engagement: Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference—both inside and outside the casino. Low Physical Demand: This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required. Career Advancement: Grow your career with clear, achievable pathways into leadership roles. 99% of our current supervisors, managers, and trainers began their journey as Gaming Associates, demonstrating our commitment to developing talent from within and supporting long‑term professional growth. Must be able to work full‑time to be considered for promotions at this time. Interview Process In our interview process, we aim to ensure each person that joins the team is the right fit for Knighted and will provide ample information for you to assess if Knighted is the right fit for you. The process for this role is as follows: Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. By submitting your application you acknowledge and confirm that you have received, read and understand Knighted's Job Applicant Privacy Notice ( and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure. #J-18808-Ljbffr