IT Service Desk Technician - Remote Support & First-Call Resolution
Five Rivers IT, Inc
- Remote job
Five Rivers IT, Inc is seeking a Service Desk Technician to join our NYC metro-area team from our Fair Lawn, NJ office. You will provide frontline IT support, resolve incidents, and help improve service quality for clients. The role emphasizes quick problem-solving and professional customer interactions, with a focus on reliable tech service. You will handle user accounts, remote troubleshooting, and contribute to SOP updates while working in a local office setting with a strong client-service #J-18808-Ljbffr Five Rivers IT, Inc
- ...Technical Support RepresentativeMCI is... ...enabled business services companies in... ...with a strong call center footprint... ...both on-site and remote agents,... ...Responsibilities:Provide first-level technical... ...issues and resolutions in the system.Escalate... ...support or IT helpdesk...Remote workFull timeTemporary workCasual workWork at officeLocal area
- ...Technical Support Representative MCI... ...business services companies in the... ...with a strong call center footprint... ...both on-site and remote agents, leveraging... ...Provide first-level technical... ...technical issues and resolutions in the system.... ...tech support or IT helpdesk experience...Remote workFull timeTemporary workCasual workWork at officeLocal area
$14.35 - $17.35 per hour
...enabled business services companies in... ...with a strong call center footprint... ...both on-site and remote agents,... ...as a Technical Support Representative... ...Responsibilities: Provide first-level technical... ...issues and resolutions in the system.... ...support or IT helpdesk experience...Remote workFull timeContract workTemporary workCasual workWork at officeLocal area- ...enabled business services companies in... ...with a strong call center footprint... ...both on-site and remote agents,... ...as a Technical Support Representative... ...Provide first-level technical... ...technical issues and resolutions in the system.... ...tech support or IT helpdesk experience...Remote work
- ...DESCRIPTION Position: Service Desk Engineer L2... ...technical support to Omega Systems’... ...across offices, remote locations, and customer... ...customer and internal IT services.... ...role in improving first-line resolution rates and overall... ...efficiency. NOTE: On-call rotation is...Remote workFull timeWork at officeLocal area
- ...Service Desk Technician, Washington, DCThis Service Desk Technician... ...hands-on technical support related to computer... ...on-site and remote communication to both... ...the guidance of the IT Manager. This position... ...Provide tier 1 and 2 (First Call Resolution) support to employees...Remote workLocal area
$40k - $50k
...Service Desk Technician At Five Rivers IT, we build and service reliable IT infrastructures... ...of a Service Desk Support Technician to join... ...and incident resolution to customers with... ...during the first call as possible. Document... ...and provide remote troubleshooting support...Remote workWork at officeLocal areaRelocation- DELPHIQ is hiring for a Tier 1 Service Desk Technician. We’re seeking responsive, customer... ...quickly and creating great first impressions. This is a full-time... ...As the first line of government IT support, you’ll handle phone, chat, remote, and occasional on-site assistance...Remote workFull time
- ...radiology career by joining Piedmonts Travel Agency, First Call Staffing Solutions! We service most of our 28 hospitals across Georgia – Atlanta, McDonough... ...Solutions (FCSS), a unique travel agency that supports the state‑wide Piedmont integrated care delivery system...Daily paidContract workWork experience placementShift workWeekend work
- ...Radiologic Tech - First Call Staffing, Internal Agency Overview Continue your radiology career by joining Piedmonts Travel Agency, First Call Staffing Solutions. We service most of our 28 hospitals across Georgia. Benefits Flexibility: 12‑13 week assignments with 36‑hour...Work experience placement
- Premera is seeking a Customer Service Representative II to provide inbound/outbound phone and email support, achieving first-call resolution and documenting interactions with care. This... ...benefits package. Candidates can work remotely across multiple states, with a focus...Remote job
$20 - $24 per hour
A leading IT services provider is seeking a remote Service Desk Technician for a long-term contract. This role involves providing technical assistance and support for employees, ensuring the resolution of time-sensitive IT incidents. Responsibilities include managing support...Remote jobHourly payLong term contractShift work$50k - $70k
Service Desk Technician (Tier 1/2) - Allixo Location: Burlington... ...Full-time, non-remote Pay: $50,000 - $... .... We're the IT and security... ...Technician, you're the first voice our... ...tickets from first call to resolution, fix most issues... ..., configure and support Windows...Remote workFull timeFor contractorsLocal area- Service Desk TechnicianReading PA - West... ...Desk Technician (L1) Reports... ...delivering technical support to Omega... ...sites, and remote locations. Responsibilities... ...as the first line of... ...internal IT services.... ...effectiveness.NOTE: On-call rotation is... ...first-line resolution • Follow...Remote workHourly payFull timeWork at officeLocal area
$124k
Tier 3 Service Desk Technician - Clearance Required... ...Locations US-Remote Overview LMI is... ...Technician to support Army Acquisition... ...coordinate resolution of incidents that... .... Provide on-call response for mission... ...to improve first-contact... ...or comparable IT service management...Remote workContract workLocal area- Service Desk Technician I At Pacific Seafood, we do more... ...key role on our IT team supporting efforts to answer... ...in IT on-call rotation. Key Responsibilities... ...Desk. Provide first-level technical... ...ensure timely resolution and customer... ...Provide local and remote user support and...Remote workTemporary workWork at officeLocal areaImmediate startFlexible hours
- ...: The Technical Resolution Specialist provides Tier 2 support for customer and equipment... ...phone, email, remote support, and... ...technical support, field service, or break-fix... ...with Jira and VoIP call tools ~ Working knowledge... ...coordinating field technicians or third-party...Remote workMonday to Friday
$65k - $90k
...the retirement services industry. Our... ...a Service Desk Technician to our Technology... ..., while also supporting others... ...organization in a remote capacity.... ...include an on-call schedule... ...: Provide first-level IT support for hardware... ...tickets and resolutions Escalate...Remote workWork experience placementWork at officeLocal areaVisa sponsorship- The Service Desk Technician II staff are the front line... ...client's daily support requests. By... ...and effective resolution to our client's... ...requests that require IT involvement.... ...for on call responsibilities for remote and onsite at client... ...vacation in your first year 6 days Sick...Remote workWork at officeHome office
- ...Inserso is looking for a Service Desk Technician Level I to join the... ...have a high rate of first call resolution but also expect our... ...to the appropriate support groups whenever... ...for issue resolution. Remote diagnostics and troubleshooting... ...or GED. 1 year of IT Support experience,...Remote workWork at officeLocal area
- ...is hiring a Level 1 Service Desk Technician to serve as the first point of contact for IT support across UFT and its operating... ...manages incoming calls and tickets through... ...from intake through resolution. This is a hands... ...application deployment, and remote device actions. ~...Remote workWork experience placementWork at officeImmediate startMonday to FridayShift workWeekend work
- Junior Service Desk Technician (Part-Time) Location:... ...early in their IT career who... ...serve as the first point of contact... ...level technical support via email, chat, and video calls. Troubleshoot... ...Document issues, resolutions, and technical... ...in a remote environment....Remote workPart timeFor contractorsFlexible hours
- ...to deliver in the first place. Think you... ...of a full-time Service Desk Technician IIat The Iowa Clinic... ...-level IT support for internal clinic... ...for phone-based remote support and escalated ticket resolution. The position operates... ...Participate in an on-call rotation and...Remote workFull timeLocal area
$23 - $28 per hour
...provide the service, quality, and... ...The Service Desk Technician serves as the first point of contact... ...and urgent support to end users,... ...owning support calls, escalating... ...cabling, and other IT... ...ensure timely resolution or escalation... ...platforms, and remote management tools...Remote workHourly payWork at officeWorldwideWeekend workAfternoon shift- ...for a Tier 1 Service Desk Technician! We’re seeking... ...creating great first impressions. This... ..., courteous support and ensuring... ...the government Call Center (hybrid... ...phone, chat, remote, and occasional... ...ownership through resolution. Meet defined... ...3 years in IT call center...Remote workFull timeContract workWork at officeRotating shift
$55k - $65k
...Description Job Title: IT Service Desk Technician Department:... ...of programs that support it. Position... ...Technician is the first point of contact for... ...office and working remotely. Success in this role calls for quick response... ...through to resolution, providing status...Remote workWork at office$50k - $65k
...application process. Service Desk Technician Full Time 5295... ...than just an IT support provider—we’re a... ...you will be the first point of contact... ...activities. Providing remote support and occasional... ...steps, and resolutions within our ticketing... .... Please do not call or email for application...Remote workFull timeInternshipWork at officeImmediate start3 days per week- ...looking for a Tier 1 Service Desk Contractor to provide first-level end-user support and incident diagnosis... ...coordinate incident resolution with other IT resources. Responsibilities... ...Continuously improve call handling,... ...Experience providing remote support and troubleshooting...Remote workHourly payContract workFor contractorsLocal areaImmediate start
- Service Desk TechnicianThe Service Desk Technician provides technical support to NESL Coworkers by diagnosing... ...in IT projects, and... ...phone, email, remote support, the... ...Service Desk call and ticket queues... ...troubleshooting steps, resolutions, and... ...required within the first year of...Remote workInternshipNight shift
$35k - $50k
...than a Managed Services Provider, we... ...proactive support. With... ...the Service Desk Technician, you will be... ...you are the first line of defense... ...incoming phone calls and providing... ...automated resolutions. Location and... ...in the IT industry Client... ...Requirements and Remote Work Policy...Remote workWork experience placementWork at officeWork visaMonday to Friday
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