Director, Site Communications - U.S., Human Health Manufacturing

$173.2k - $272.6k

Full-time

Merck

Job Description
The Director, Site Communications - U.S., Human Health Manufacturing is responsible for leading strategic communications for all of our Company's Human Health manufacturing sites in the United States, including manufacturing sites in Pennsylvania, North Carolina, Virginia and Delaware. These sites play a critical role in supplying pharmaceuticals, vaccines and biologics to patients globally.
This role will develop and execute communications strategies that support site and network business objectives, drive employee engagement, enable effective change, and build and protect the reputation of our Manufacturing Division with employees, local communities, and external stakeholders. The Director will partner closely with the U.S. Director for Site Communications, Operating Unit Leaders, the Executive Director, our Manufacturing Division's Communications and in-country communications/corporate affairs colleagues, to ensure communications are locally relevant and aligned to global Manufacturing Division priorities.
-
-This Director is a strategic advisor to the Site Leadership Teams (SLTs) and works closely with Plant Managers (PMs) and cross-functional program leads to ensure communications are fully integrated into project governance and delivery.

Scope of Work and Core Responsibilities
Lead a team of four U.S. HH site communicators who support communications at all HH manufacturing sites throughout the United States, including Pennsylvania, North Carolina, Virginia and Delaware.
Lead high visibility, sensitive communications (e.g., workforce restructurings, environmental or safety incidents, regulatory enforcement) and collaborate with our Manufacturing Division's senior leaders, corporate affairs and legal.
Work closely with the U.S. and Asia Site Communicators to ensure global alignment across all HH sites and the maximization of resources to capitalize on efficiencies and standardize best practices - align with Animal Health when applicable
Develop integrated communications strategies and plans for the U.S. Human Health manufacturing sites that:
Reflect diverse markets, cultures, languages and regulatory environments.
Support business priorities in operational excellence, quality, safety, talent and transformation.
Align with Manufacturing Division and Human Health strategies.
Lead end-to-end communications that help employees across U.S. sites understand the Manufacturing Division strategy, performance, and priorities, and that foster a strong culture of safety, quality, compliance, and inclusion.
Partner with HR, Operations, EHS, Quality and local communications/corporate affairs teams to:
Support change management initiatives, organizational design changes and network transformations.
Communicate around talent, capability-building, and engagement efforts.
Enhance leadership visibility and two-way communication between leadership and employees.
Coordinate and, where appropriate, lead external communications for U.S. Human Health manufacturing sites, in close partnership with corporate affairs, including:
Local and regional media engagement and inquiries related to the sites.
Community, government and stakeholder relations, including engagement with local authorities, NGOs and business associations.
Communications support for major announcements (investments, expansions, employment, sustainability initiatives, etc.).
Lead issues management and crisis communications support for U.S. manufacturing sites:
Develop and maintain localized crisis communications plans and scenarios.
Prepare and adapt messaging, Q&As and materials for local languages and stakeholders.
Coordinate response with the Executive Director, global crisis teams, and local communications leads during incidents or business disruptions.
Support communications related to regulatory inspections and approvals, major capital projects, technology transfers, new product introductions and other critical milestones across U.S. sites.
Ensure communications fully comply with global company standards and local legal, regulatory and industry requirements, working closely with Legal, Compliance, Quality and in-country communications teams.
Develop and tailor content for U.S. audiences (leader messages, intranet content, presentations, videos, talking points, FAQs, etc.), ensuring clarity, cultural relevance and consistency with global Manufacturing Division messages.
Build and help lead a community of practice across U.S. site communicators and relevant partners, sharing best practices, tools and guidance to elevate communications capabilities and impact.
Establish and track KPIs to measure the effectiveness of communications initiatives; provide regular insights and recommendations to site and regional leadership and the Executive Director.
Co-lead senior executive visits and events at U.S. sites, including visit planning, messaging, employee engagement activities and media/community components as appropriate.
Manage and oversee external agencies, consultants and vendors in the U.S. to support communications projects, ensuring quality, cost-effectiveness and adherence to standards.
Actively coordinate with global Manufacturing Division communications colleagues to ensure alignment and mutual support across regions.
Represent the Manufacturing Division to enterprise and product communications councils/teams and ensure our Manufacturing Division is reflected in the enterprise storytelling.
Lead global communications in support of the External Manufacturing (ExM) team including development and execution of communications plans in alignment with ExM executive leads.

Minimum Qualifications
Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business or related field required; advanced degree preferred.
Minimum of 8 years of communications experience in pharmaceutical, healthcare, med tech, biotech or similarly regulated industries; strong experience in international and/or multi-country communications required.
Direct experience working in or supporting manufacturing, operations or supply chain environments strongly preferred.
Demonstrated ability to operate effectively across multiple stakeholder and sites; experience localizing global strategies for site-level implementation.
Proven track record in issues management and crisis communications, preferably in a manufacturing or operational context.
Strong understanding of the pharmaceutical environment and familiarity with relevant U.S. and local regulatory and compliance requirements impacting communications.
Outstanding oral and written communication skills; proficiency in English required.
Demonstrated ability to counsel and influence senior leaders, build trusted relationships and provide well-reasoned, strategic communications recommendations.
Strong strategic thinking and analytical skills, with the ability to anticipate emerging issues, assess reputational risk, and propose proactive communications approaches.
Excellent planning and project management skills; able to manage diverse stakeholders, multiple markets and competing priorities under tight timelines.
Experience working in a matrixed, global organization and collaborating across time zones and functions.
Experience leading or coordinating virtual and cross-cultural teams and/or networks of communicators preferred.
Travel required: approximately 25-30% across U.S. manufacturing sites and to regional/global meetings.
-
-
Required Skills:
Change Management, Change Management, Change Management Communication, Communication Management, Communication Strategy Development, Communications Writing, Communication Tools, Community Relations, Content Development, Corporate Brand Management, Crisis Communication Management, Crisis Management, Efficiency Improvements, Employee Engagement Programs, Employee Training Programs, Event Planning, External Communication, Global Coordination, Influencing Skills, Leadership Communication, Leadership Management, Manufacturing, Media Production, Media Relations, Organizational Change Management {+ 9 more}
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.--As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.- For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement•
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
The salary range for this role is
$173,200.00 - $272,600.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits.- Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at .
You can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only: -We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: -We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully-
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. -No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.-
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
25%
Flexible Work Arrangements:
Hybrid
Shift:
1st - Day
Valid Driving License:
No
Hazardous Material(s):
N/A
Job Posting End Date:
10/6/2026
*A job posting is effective until 11:59:59PM on the day BEFORE -the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID: R418696

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Director, Site Communications - U.S., Human Health Manufacturing in Wilmington, NC vacancy

Account Manager - Pittsburgh, PA/New York territory
...SARSTEDT, we develop, manufacture, and distribute high-quality... ...ads, trade shows, Web Sites, and other sources.... ...as primary sources of communication. Follow-up on... ...degree in Life Science, Health Science, or a related... ...headquarters in Germany, and U.S. operations based in...
Website
Remote work
Worldwide
Flexible hours
Night shift
Sarstedt, Inc.
Wilmington, NC
13 days ago
Associate Director, Enterprise Team Human Resources Site Lead (Wilmington, DE)
$129k - $203.1k
...Our Wilmington Biotech manufacturing facility is a new state-... ...Enterprise Team HR (ETHR) site lead - Wilmington will be the human resources point for... ...Excellent written and verbal communication skills Proven ability... ...rights under the U.S. Equal Opportunity Employment...
Website
Full time
For contractors
Local area
Relocation
Visa sponsorship
Flexible hours
Shift work
Merck & Co.
Wilmington, NC
4 days ago
Health Care Pharmacist
...lifestyle For Your Family - Comprehensive Health & Wellness Benefits ~ Comprehensive... ...pharmacy operations, retail management, multi-site leadership, and corporate support... ...approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately...
Website
Hourly pay
Flexible hours
Walgreens Boots Alliance
Wilmington, NC
21 hours ago
Staff Pharmacist-Sign-On Bonus Available
...lifestyle For Your Family - Comprehensive Health & Wellness Benefits ~ Comprehensive... ...pharmacy operations, retail management, multi-site leadership, and corporate support... ...approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately...
Website
Hourly pay
Relocation package
Flexible hours
Walgreens Boots Alliance
Wilmington, NC
21 hours ago
Travel Speech Language Pathologist (SLP) - $2,499 to $2,577 per week in Wilmington, NC
$2,499 - $2,577 per week
...Responsibilities: Assess students' communication needs and develop individualized treatment... ...week Setting: School Workplace: On-site About Pioneer Healthcare Services:... ...for healthcare professionals across the U.S., with a focus on top school and medical...
Website
Full time
Relocation package
Shift work
Pioneer Healthcare Services
Wilmington, NC
1 day ago
PRN Pharmacy Technician III - Certified
...Join Novant Health's Coastal Region as a Pharmacy Tech! The Coastal Region of Novant... ...6 beds Ambulatory Surgical Center on-site Opportunity to build clinical services... ...relationships; strong verbal and written communication skills, ability to follow verbal and...
Website
Relief
Novant Health
Wilmington, NC
4 days ago
Senior Specialist, Manufacturing Data Engineering & Digital Integration
$117k - $184.2k
...research, we deliver innovative health solutions that advance the... ...- The Senior Specialist, Manufacturing Data Engineering & Digital Integration... ...digital organizations. Communicate complex technical, analytical... ...personal rights under the U.S. Equal Opportunity...
Full time
For contractors
Local area
Relocation
Visa sponsorship
Flexible hours
Shift work
Merck & Co.
Wilmington, NC
3 days ago
Licensed Vocational Nurse Full Time Urgent Care Center
$144 per hour
...program was completed OR Health care education obtained... ...appointment under 38 U.S.C. 7401(3) in implementation... ...in influencing and communicating with unusually... ...settings or other off-site locations may be required... ...concurrence 3 Knowledge of human behavior with advanced...
Website
Permanent employment
Full time
Work experience placement
Remote work
Relocation package
Monday to Friday
Flexible hours
Shift work
US Department of Veterans Affairs
Wilmington, NC
1 day ago
OSH Safety Compliance Officer I
$57.98k - $61k
...Occupational Safety , Health Admin Div Job Classification... ...required to conduct on-site inspections of safety-... ...must have excellent verbal communication skills. Duties... ...official evaluation for U.S. equivalency and must be submitted to Human Resources for verification...
Website
Full time
Work at office
Local area
Night shift
State of North Carolina
Wilmington, NC
5 days ago
Advanced Practitioner
...position is designated as an on-site, patient-facing role. In-... ...caregivers, and secure handling of health data in compliance with HIPAA... ...•Strong interpersonal and communication skills and the ability to... ...Accessibility Statement or contact Human Resources at hr@...
Website
Contract work
Work at office
Eastern Nephrology Associates
Wilmington, NC
16 days ago
Behavioral Therapist
...Psychiatry & CapeSide Addiction is a U.S.-based provider of... ...services. Our comprehensive mental health services cater to children,... ...Description This is a full-time on-site role for a Behavioral... ...Excellent verbal and written communication skills Experience in addiction...
Website
Full time
CapeSide Psychiatry & CapeSide Addiction
Wilmington, NC
4 days ago
PAYROLL SPECIALIST
...Liberty Health Payroll Specialist Come explore career opportunities with Liberty Health... ...levies, subpoenas, non-resident alien and U.S. tax treaties. ~ Knowledge of basic accounting... ...skills to partner with Accounting and Human Resources to prepare, update, consolidate...
Liberty Healthcare
Wilmington, NC
1 day ago
Emergency Locum Veterinarian
...provider of Private Practice Internships and Residencies in the U.S. WOOF University, offering abundant CE for Doctors and Staff... ...current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search...
Website
Locum
Internship
Private practice
VCA Animal Hospitals
Wilmington, NC
2 days ago
PAYROLL MANAGER
...explore career opportunities with Liberty Health, a dynamic leader in the healthcare industry... ..., including General Accounting, Human Resources, IT and end users.Management and... ...levies, subpoenas, non-resident alien and U.S. tax treaties.Knowledge of basic accounting...
Liberty Healthcare
Wilmington, NC
3 days ago
Human Resources Generalist (Temporary/Part time)
$27 per hour
...time, Temporary Description This on-site position is located in Wilmington,... ...Wilmington is seeking a temporary part-time Human Resources Generalist who will assist in... ...materials. Support the onboarding process by communicating with candidates throughout the pre-...
Website
Full time
Temporary work
Part time
Work experience placement
Work at office
Shift work
Day shift
Catholic Diocese Of Wilmington
Wilmington, NC
a month ago
Dental Hygienist - Health Plan
...Gain Competitive benefits including health insurance and retirement savings plans,... ...practice manager, a highly trained team on site, coupled with a vast network of experts... ...team that thrives on collaboration, communication and community. Minimum Qualifications...
Website
Work at office
Local area
Dental Care at Leland Town Center
Wilmington, NC
5 days ago
RN - Registered Nursing First Assist
...focused on surgical patients. Join Novant Health’s Women’s Operating Room where you’ll... ...s procedure is performed on the correct site, side, and level. assisting with management... ...patient’s specimens as necessary. communicating the patient’s current status to relevant...
Website
Immediate start
Monday to Friday
Shift work
Weekend work
Novant Health
Wilmington, NC
2 days ago
Health lab registered nurse
$2,511.66 per month
...Details Client Name Novant Health New Hanover Regional Medical Center Job Type... ...and efficiency. Prepare access sites and perform EKG lead placements as needed.... ...Largest Healthcare Staffing Agencies in the U.S. - 2023 Top Workplace in the Lehigh Valley...
Website
Weekly pay
Contract work
Local area
Shift work
Day shift
Novant Health New Hanover Regional Medical Center
Wilmington, NC
2 days ago
Mold Maintenance Technician (2nd Shift)
...At SARSTEDT, we develop, manufacture, and distribute high-quality devices... ...physical, or vaccinations Health: Affordable medical, dental, and... ...0 people across 13 production sites spanning Europe, North and... ...Headquartered in Germany, SARSTEDT's U.S. operations are based in...
Website
Apprenticeship
Monday to Friday
Flexible hours
Shift work
Day shift
Afternoon shift
Sarstedt, Inc.
Wilmington, NC
6 days ago
Registered Veterinary Technician
...quality of life is elevated; where there is joy in the human-animal bond, unencumbered by poor health, limited resources or inadequate access to care. Our... ...comfort for a pet versus an hour of fear. The smell or site of a dirty rug may mean the difference between a great...
Website
Temporary work
Truss Vet - Veterinary Urgent Care
Wilmington, NC
1 day ago
Carpenter Construction - Installation
...in Millwork Services across the Southeast U.S. Our install teams are responsible for working... ..., you will work on residential job sites for some of the largest builders in the nation... ...through FridayLife, dental, vision, and health insurance packages401(k) with company...
Website
Weekly pay
Local area
Stier Supply Company
Wilmington, NC
3 days ago
MAINTENANCE & RELIABILITY ENGINEERING JOBS (Manufacturing & Production)
...Engineer at our Wilmington, NC manufacturing facility. Reporting to the... ...continuous improvement across the site. As a key member of a... ...improvement initiatives. Strong communication, troubleshooting, and problem... ...work for any employer in the U.S. We are unable to sponsor...
Website
Immediate start
Work visa
Stepan
Wilmington, NC
3 days ago
Senior Specialist (Capital Project Management), Global Engineering Solutions
$117k - $184.2k
...to deliver innovative health solutions that advance... ...within a portfolio in the manufacturing, laboratory and... ...and control. Manage communications requirements with effective... ...at the various plant sites. -... ...personal rights under the U.S. Equal Opportunity Employment...
Website
Full time
Contract work
For contractors
Local area
Relocation
Visa sponsorship
Flexible hours
Shift work
Merck & Co.
Wilmington, NC
2 days ago
Window Installer Lead - Wilmington, NC
$25.2 - $37.8 per hour
...PURPOSE: An Installer ensures work-site set up, performs basic to routine window... ...essential functions of the job. Able to communicate with peers and homeowners. Able to organize... ...our recruitment team but do not replace human judgment. Final hiring decisions are...
Website
Hourly pay
Work experience placement
Local area
Renewal By Andersen
Wilmington, NC
1 day ago
Clinical Research Assistant
...research charts, scheduling site monitor visits and meeting rooms... ...will be required to complete Human Subjects Protection (HSP)... ...analyses, good verbal and written communication, and skills with Microsoft... ...and utilizing the electronic health record EPIC. Develops strategies...
Website
Nemours
Wilmington, NC
3 days ago
FEMA - Engineering Specialist
$46.97 per hour
...Disaster Engineering Specialist:• Conducts site inspections to validate and record... ...program delivery and recovery stages, and communicates the final determination to the applicants... ...LP2 Skills & Abilities • Must be a U.S. Citizen and be able to obtain a FEMA Badge...
Website
Work experience placement
H1b
Immediate start
Flexible hours
CDM Smith
Wilmington, NC
1 day ago
Board Certified Behavior Analyst / BCBA
$75k - $80k
...At Easterseals PORT Health, we believe in more than just behavior... ...primarily travel to support EMPOWER sites: New Bern Elizabeth City... ...clinical excellence meets human connection. As a part of our... ...preferred). Strong written/verbal communication, organization, and time...
Website
Full time
Work at office
Work from home
Flexible hours
Easterseals PORT Health
Wilmington, NC
1 day ago
Full time SLP/Speech Language Therapist
$43 - $50 per hour
...treat patients for swallowing disorders and communication/ cognitive impairments, utilizing a... ...We are one of the largest providers of on-site senior therapy care in the country, serving... ...senior living communities throughout the U.S. and growing! We are leaders in innovation...
Website
Full time
Temporary work
Local area
Monday to Friday
Legacy Health Care
Wilmington, NC
4 days ago
Human Resources Business Partner
...Description GTI is a contract manufacturing partner supporting customers... ...Overview GTI is seeking a Human Resources Business Partner... ...preparation, orientation, and timely communication Process employee status... ...concerns and escalate to site leadership or corporate HR...
Website
Hourly pay
Contract work
Work at office
Local area
All shifts
Flexible hours
Weekend work
GTI Fabrication
Wilmington, NC
3 days ago
CDL Driver
...company also operates a truss manufacturing facility in Fayetteville,... ...of materials to various job sites and other locations. This role... ...guidelines established by the U.S. Department of Transportation... ...effectively and professionally communicate with customers, other...
Website
Local area
US LBM
Wilmington, NC
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director, Site Communications - U.S., Human Health Manufacturing. Be the first to apply!