Meter Technician I

Job Summary Technical position responsible for installing, repairing and reading water/sewer meters, repairing water and sewer leaks, removing blockages, making emergency repairs to other City facilities, and responding to customer requests for information or assistance. Responsible for establishing, disconnecting or reconnecting water/sewer service as directed by Supervisor. Investigate complaints or service problems. Work hours may vary, and may include nights, weekends, and after hours call out to assist in the repair of City’s water, sewer and other facilities. This position is designated as essential personnel and will be required to work during emergency operations, including severe weather events and natural disasters. Employees must participate in emergency preparedness and response activities, and complete required NIMS (National Incident Management System) training as directed. Responsibilities Read meters and record consumption, both manually and with electrical equipment. Install/remove water/sewer meters. Maintain and repair meter/valves. Respond to customer inquiries and complaints. Maintain detailed records of services performed. Repair and/or assist in installation, repair and maintenance of water and sewer line, valves, and related system components. Implement written work orders. Work efficiently with other employees on water and sewer line installation and repairs when necessary. Perform other duties not specifically enumerated within the job functions listed herein as may be required at the discretion of the City. Knowledge, Skills and Abilities Knowledge of applicable metering devices. Knowledge of safety and occupational hazards and ability to comply with City Safety Policy. Knowledge of effective public relations techniques. Ability to walk up to 2 miles per day, and work in all weather conditions. Ability to work alone and complete assignments without close supervision, and with other employees. Ability to read, comprehend, write legibly, implement and complete verbal and written directions in English, and communicate effectively by radio and telephone. Skill in basic math functions. Ability to provide a high level of customer service to the public. Ability to perform assigned duties timely and effectively while working carefully and complying with safety rules. Ability to follow directions and complete assignments accurately and on time. Ability to project a good public image and maintain effective customer relations. Interact courteously with the public, officials, supervisors and co-workers. Willingness and ability to exercise sound judgement, and perform at a high level of efficiency and productivity. Actively support the Departments and the City’s goals, programs, and objectives. Ability to work independently and confidentially without close supervision. Ability to maintain acceptable attendance record. Willingness and ability to comply with the City’s regulations and procedures. Minimum Requirements Physical Skills : Use of both hands with majority of fingers. 20/40 vision in at least one eye, and be able to hear and understand and verbally communicate in English at normal conversational levels (corrective devices acceptable). Good physical condition, capable of walking and standing for long periods. Ability to operate equipment without excessive accommodation. Education, Training and Experience : Any combination of education and/or experience equivalent to graduation from high school/GED and six months of work experience in public utilities, such as water, sewer, natural gas, irrigation, plumbing, electrical or telecommunication installation, or closely related experience. Possession of a valid driver’s license and an acceptable driving record is required. Licenses, Certifications or Registrations : Valid Florida Driver’s License (valid Florida Commercial Class "B" Driver's License within 1 year of employment). Benefits 20 days of PTO for the first year (unutilized hours roll over) and accrual increases with years of service. 12 paid holidays and 2 floating holidays. Florida Retirement System Pension and Investment Plan. Employer paid health coverage. Tuition reimbursement up to $5,250 a year. Additional Information A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. Drug-Free Workplace: City of Brooksville is a drug-free workplace in accordance with Federal and Florida law. Veterans' Preference: Under Section 295.07, F.S., Chapter SSA-7, City of Brooksville provides to Veterans, that preference in appointment will be given to preference-eligible applicants. Equal Employment Opportunity Statement: City of Brooksville is an equal opportunity employer. All qualified applicants will receive consideration for employment, regardless of race, color, religion, sex, national origin, age, disability, or status as a protected veteran. #J-18808-Ljbffr