Waitstaff/Server

Wait Staff / Server

Under general supervision of the Dining Supervisor, the wait staff performs a variety of duties involving preparation and service of balanced meals to the residents of Glencroft. The Wait Staff / Server will possess a genuine interest in and concern for the food service industry and for geriatric, chronically ill and/or disabled persons. Must be able to fluently communicate in or to take or give direction or guidance in the English language.

A thorough knowledge of the practices and procedures in the use and operation of food service. A professional appearance and hygiene is to be maintained at all times.

• Regular attendance is considered an essential function of this position and is necessary for the efficient operation of the business
• Greets and seats customers, takes orders and serves using proper rules of etiquette.
• Prepares busses and serves all tables as required to include beverage service
• Prepares tables for dining, including tableware, linens, condiments, etc.
• Washes and sanitizes tables, chairs and meal trays, and various cleaning duties as required.
• Maintains adequate supply of consumables, including condiments, napkins, straws, etc.
• Assists in the passing and preparation of meal trays and assists Cooks as requested.
• Delivers nourishments and snacks as needed.
• Inspects deliveries ensuring proper items and quantities are delivered and that temperatures are recorded while adhering to safe food handling practices.
• Tastes and smells prepared food to determine quality and palatability.
• Maintains HACCP records on a daily basis, monitoring temperatures of hot and cold foods throughout service including prior to, during and cool down to ensure established temperature goals are met.
• Assist in training and education of new personnel as assigned by the Executive Chef, Manager, Supervisor and or the Director of Dining Services.
• Ensures that the service area has been secured at the end of the shift. All equipment and lights are turned off and all doors and gates are locked.
• Practices a safety first attitude reporting any unsafe behavior or working condition in accordance with Glencroft Safety Policies and Procedures.
• Cleans and sanitizes work area and equipment as assigned assuming responsibility for the clean and orderly condition of areas and equipment used on the shift.
• Assists with various duties relating to special activities and functions.
• Attends departmental staff meetings, in-services and other related meetings as required.
• Performs other duties as assigned.