Field Technician

Company Details

With over 50 years of unwavering commitment to our customers and the communities we serve, we pride ourselves on our stability and continued growth. Our employees are equipped with the training and resources necessary to excel, enjoying both technical and professional development opportunities that prepare them for future career advancements. We foster a healthy work-life balance, cultivate a great work environment, and provide an amazing company culture characterized by a family feel and an unwavering commitment to safety. Our team is driven and motivated, working hard, building strong relationships with our customers and delivering unique solutions and value that others can't. In our company, every opinion and idea is highly valued, making us a dynamic and innovative force in the industry. Rion Equipment stands alone in excellence.

Position Overview

The RION Equipment Field Technician is responsible for diagnosing, repairing, and performing scheduled preventive maintenance on a variety of RION Equipment models. This role ensures high levels of customer satisfaction by delivering expert service directly at the customer's site or in the field.

If you have any questions prior to applying, please reach out to our Recruiting team at View email address on click.appcast.io or View phone number on click.appcast.io.

PRIMARY JOB DUTIES:
• Interpret electrical and hydraulic schematics.
• Diagnose and repair major systems: electrical, hydraulic, mechanical, LP, steering, transmissions, and engines.
• Perform tune-ups and preventive maintenance independently.
• Troubleshoot complex electrical systems on IC and electric trucks.
• Prepare for daily operations by reviewing schedules and checking tools/supplies.
• Use and maintain special and standard tools properly.
• Verify warranties and manage core/remanufactured part returns.
• Conduct failure analysis across all equipment systems.
• Safely operate service van (field roles) and follow safety protocols.
• Mentor apprentice mechanics through hands-on training.
• Deliver excellent customer service and follow company policies.
• Identify, order, and return parts accurately.
• Maintain a valid driver's license; driving is essential.
• Complete all required documentation and reports daily.
• Provide repair quotes and reference flat rate pricing.
• Assist with parts handling and cleaning as needed.
• Participate in ongoing training to stay current on equipment.
• Perform hydraulic cylinder tests and safety checks.
• Maintain a clean, compliant work area per safety and contamination standards.

BENEFITS:
• Medical (and FSA/HSA plans), Dental, Vision Insurances
• Paid Vacation and Holidays
• Company-paid Basic Life Insurance
• Supplemental Term Life Insurance
• 401(k) with Match
• Tuition Reimbursement and In-house Training Dept.
• Paid Military Leave
• Short and Long-Term Disability


About RION Equipment

RION Equipment, formerly NMC Material Handling, has been serving the upper Midwest since the 1970's. This change in our business means great things for potential candidates. We're growing and investing in our company and employees. We are investing in personnel skills and in a fleet of industry-leading material handling and aerial equipment and service solutions. Come be a part of our experienced and knowledgeable sales and service teams that help our customers with comprehensive equipment solution packages that best serve their business needs. RION Equipment hires the best in sales and service personnel behind a complete line of quality products.


RION Equipment is an equal opportunity employer and affords equal opportunity to all applicants for all positions. RION Equipment shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.


* The job duties listed in this job posting do not constitute a complete and exclusive list. RION Equipment further reserves the right to modify job duties, at any time and in its sole discretion, to meet the needs of the Company.