Part Time Patient Navigator
Integrated Services of Kalamazoo
Patient Navigator
Do you have a passion for improving the health of individuals receiving integrated services? Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? If so, we have an exciting opportunity for you to work as a Part Time (20 hrs/wk) Patient Navigator as part of our Mobile Crisis Response Team serving youth and adults. What You Will Be Doing Working as a Patient Navigator, you will be responsible for co-responding with clinical staff to provide mental health crisis intervention. This role involves responding directly to crisis calls in the community, including individuals homes, offering immediate support, de-escalation, and linkage to appropriate mental health and social services. You will be responsible for modeling a recovery-based lifestyle and sharing your personal story and experience to help people receiving services or experiencing mental illness achieve their own recovery. You will have the opportunity to provide input into policy development and help to assure consumer sensitive language and will participate on committees and in-service initiatives as requested. The individual in this position will be knowledgeable about and actively support 1) culturally competent, recovery based practices, 2) person centered planning as a shared decision making process with the individual, who defines his or her own life goals and is assisted in developing a unique path toward those goals and 3) a trauma informed culture to aid consumers in their recovery process. You will assist the team in providing comprehensive care for those receiving services. This position will have a typical shift schedule of Thursday and Friday 12 pm - 10 pm; with eligibility for weekend and evening shift premiums as applicable; quarterly holidays and shift variability may be discussed during the interview process.
We will be hiring one individual for this role to support our 24/7 Mobile Crisis Response Team. What We Require You will have a High School diploma or GED with at least one-year relevant work experience; experience in a mental health setting or Community Mental Health is preferred. You will have a knowledge of self-determination principles and person-centered planning process. Michigan Certified Peer Support Specialist designation strongly preferred, with ability to obtain certification required. You will also be comfortable utilizing basic computer skills, including word processing, spreadsheets, database management and e-mail and basic knowledge in the use of electronic office equipment, including copy and fax machines.
Why Work For ISK Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development. We also offer a competitive compensation and benefits package, with some of the best retirement plans in southwest Michigan including a 6.2% retirement match and pension plan! You will also enjoy 12 paid holidays, Generous PTO and the opportunity to earn additional PTO hours for participating in our wellness program! Kalamazoo is the home of the Kalamazoo Promise! Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment. Come Join Us! Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are invited to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce.
Physical Requirements / Working Conditions: Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility. Physical Efforts Job demands include prolonged sitting and standing. Requires light lifting up to 25 pounds, stooping, kneeling, crouching, or bending. Requires coordination of hands and/or eye/hand/foot and ability to hear and communicate verbally. Working Conditions In office environment with noise from computers, copy machine, and telephones. Use of computer for periods in excess of 30 minutes at a time. May be exposed to bloodborne pathogens, infectious diseases, and parasites. May encounter community environments that include homes, schools, courts, and other community settings that may or may not be barrier-free. Travel throughout the Kalamazoo area may be required.
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