Operations Administrator

Operations Administrator

In-Office | Full-Time | Hourly Non-Exempt + Bonus

Join the Team Powering a Cleaner Future

At Ethical Energy Solar, we believe in "powering the world by empowering people." As a locally owned and operated solar company, we help homeowners across Pennsylvania transition to clean, affordable energy solutions while creating meaningful career opportunities for our team.

We are growing rapidly and are looking for a highly organized, customer-focused Operations Administrator to support our Operations team and help deliver an exceptional experience for our customers from start to finish.

If you thrive in a fast-paced environment, enjoy multitasking, and love being part of a collaborative team with a mission-driven culture, we'd love to meet you.

What You'll Do

As an Operations Administrator, you'll play a critical role in supporting day-to-day operations and ensuring projects move smoothly from scheduling to installation.

Responsibilities Include:

• Answering incoming calls and directing inquiries appropriately
• Logging customer interactions and updates into NetSuite CRM
• Scheduling site surveys and installation appointments
• Confirming customer appointments via phone, email, and text
• Assisting with permit and interconnection applications
• Uploading and organizing project documentation
• Providing exceptional customer service to homeowners and internal teams

What You Bring

• Strong communication and interpersonal skills
• Excellent organizational and time management abilities
• Ability to manage multiple priorities in a deadline-driven environment
• High attention to detail and accuracy in data entry
• Customer-first mindset with strong problem-solving skills
• Previous scheduling or administrative experience in construction, roofing, electrical, solar, or home services industries preferred
• Ability to work independently with minimal supervision
• Associate degree or equivalent work experience preferred

Why Join Ethical Energy Solar?

At Ethical Energy Solar, we're more than a solar company - we're a team committed to integrity, growth, and creating long-term impact. We pride ourselves on fostering a collaborative and positive workplace culture where employees are empowered to succeed.

What We Offer:

• Competitive hourly pay + bonus opportunities
• Full-time stable employment
• Career growth opportunities within a rapidly expanding company
• Team-oriented culture with supportive leadership
• Opportunity to work in the fast-growing renewable energy industry
• Meaningful work that contributes to a more sustainable future

About Ethical Energy Solar

Ethical Energy Solar is a locally owned and operated solar installation company helping homeowners take control of their energy costs with clean, affordable solar solutions. Our mission is to provide sustainable energy options while creating life-changing career opportunities and supporting a cleaner, brighter future.