Scheduling Coordinator

Scheduling Coordinator

Therapeutic Associates North Creek Physical Therapy is seeking a full time Scheduling Coordinator to join our team! This role provides general office support with a variety of clerical activities and related tasks that support the effective and efficient operation of the clinic.

Duties & Responsibilities:

• Answers the phone and appropriately routes calls
• Schedules and confirms new and returning patient appointment(s)
• Minimizes cancellations and empty appointment slots
• Collects co-payments at time of service and collects patient insurance and privacy forms
• Compiles and records medical charts, reports and correspondence
• Educates patients about their insurance and how physical therapy treatment plans work
• Assists with physical therapy aide duties, when applicable

Minimum Qualifications:

• High school diploma or equivalent
• Must be at least 18 years of age
• Basic proficiency with MS Office products including Word, Excel, and Outlook
• Prior medical office or customer service experience preferred

Why Join Our Team:

• Professional and Clinical Development Ongoing mentorship and continuing education opportunities.
• Collaboration and Care Team Model Opportunity to work within a care team that provides support and collaboration both within individual clinics and across the organization. We strive for focused attention on each patient's journey toward positive health and wellness.
• Innovation We are committed to exploring new technology, treatment methodologies and process improvements that support our care teams and enhance the patient experience.
• Committed to Diversity and Inclusion We believe that diversity makes our clinic stronger. We are committed to creating an inclusive environment where everyone feels welcome and respected.
• Community Oriented Giving back to the community is a part of who we are. We give back to our community through free community education events, local sporting events, local school organizations, youth organizations, Veterans organizations, and community improvement projects.

Legacy Therapeutic Associates is the pioneer of outpatient physical therapy. Since its founding in 1952, the Company has thrived by adhering to the highest standards of excellence, adapting and innovating while serving patients with quality care and compassion. We continue to be an important part of leading and advocating for the advancement of our profession.

Independence within Partnership Therapeutic Associates is made up of a partnership of unique clinics, each locally directed by physical therapists who are dedicated to their patients, their communities and to our profession. Our clinics are managed by owners and directors who have the support and resources of our large organization combined with the freedom to make decisions with their teams to best serve their patients and community.

Being a part of the Therapeutic Associates Physical Therapy family is an opportunity to make a positive impact in our communities while continuing to learn and grow within a challenging and gratifying profession. If you would like to learn more about becoming part of the Therapeutic Associates team, please review our website and submit your resume today! Therapeutic Associates Inc. (TAI) is a company that strives to ensure that all people belong in our spaces and have opportunities for growth because we believe that diversity in our team makes us outstanding. Therefore, TAI hires, promotes, and terminates with equitable practices where discrimination and harassment are unacceptable based on any characteristic protected by federal, state or local laws. This includes but is not limited to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, ethnicity, socioeconomic status, citizenship, weight, marital status.

Therapeutic Associates Physical Therapy