Full-Time 9-1-1 Telecommunicator

Job Title

This is a position involving substantial responsibility. This position may be filled by an employee who has demonstrated knowledge and skill sufficient to perform duties with little or no supervision. Employee will be responsible for the knowledge and able administration of daily 9-1-1 operations and communications. Position is part time and may require special activities and unscheduled duties and responsibilities. Applicant must have a valid driver's license and/or reliable transportation to report to work on short notice. Must be bondable, subject to successful completion of a thorough background investigation. No serious misdemeanors or any felony convictions. Three professional and three personal references will be required. Considerable ability to communicate orally and in writing; ability to perform under stress; successfully maintain strictest degree of confidentiality; strong working knowledge of 9-1-1 policies and procedures as outlined by the St. Clair County Emergency Telephone Systems Board; typing ability is required. US citizen and a resident of St. Clair County, or residency established within the first six (6) months after hire. High school education or equivalent with a preference of post-secondary education. Reports to the Telecommunications Supervisor(s). This is a collective bargaining agreement (union) position.

Examples of Duties

In addition to performing the basic telecommunicator duties and possessing qualifications for this position, the employee will also be responsible for:

• Relief or providing relief for telecommunicators and assuring the continuity of operations and service to the public and agencies to whom we serve.
• All equipment necessary for performing the functions of their job, to include documenting in writing to the Telecommunicator Supervisor(s) and equipment failure or malfunction.
• Coordination of activities between fellow telecommunicators
• Attending and passing all required classes
• Warrant Computer (ICJ)
  • Entry
  • Modification
  • Cancellation
  • Inquiry
• CAD Computer
  • All necessary functions
• Severe Weather Operations / Activation
• Weekly and Monthly Radio Tests
• All aspects of the LEADS System
  • Entry
  • Modification
  • Cancellation
  • Inquiry
  • Validation
• Competent on all telephone and radio frequencies

All of the above requirements and qualifications are necessary for initial employment or promotion and must be maintained as a condition of continued employment. St. Clair County reserves the right to amend, add to, modify, revise or eliminate job-related duties, requirements and qualifications.

Supplemental Information

For a comprehensive benefit guide, click here.